Senior Executive

hyperscal solutions pte. ltd.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

hyperscal solutions pte. ltd. is seeking a Senior Executive to enhance community support for seniors in Singapore. You will lead programme development, manage operations at the centre, and engage with external partners to create impactful initiatives.

The ideal candidate holds a degree and has 2-3 years of relevant experience, along with strong interpersonal and communication skills. This role offers opportunities for personal and professional growth while contributing to meaningful community change.

Qualifications

• 2-3 years of relevant experience preferred, but fresh graduates are welcome.
• Prior experience in events or programme design is an advantage.
• Working knowledge of social service practices is a plus.

Responsibilities

• Lead development and implementation of programmes for seniors.
• Manage day-to-day centre operations and engage with stakeholders.
• Evaluate programme effectiveness and drive participation.

Skills

Interpersonal and relationship building skills

Communication skills

Analytical ability

Problem-solving skills

Team Player

Education

Degree in any discipline

Job description

Company Description

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Resonance, Ingenuity and Stronger Together.

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people’s lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that’s dedicated to making a difference and having fun while doing that!

Responsibilities

The Senior Executive takes the lead in the development, implementation, and evaluation of thematic programmes aimed at enhancing community support for seniors. He/she is responsible for the smooth running of day‑to‑day centre operations and develops promotional strategies to drive participation while managing the workload of team members in their centre. He/she engages and collaborates with external stakeholders such as vendors and partners to develop engaging programmes for seniors as well as coordinate trainings relevant to the thematic centre. Overall, the Senior Programme Executive provides leadership and supports the professional development of their team, while ensuring centre operations are in‑line with strategic organisation goals.

Programme Development and Evaluation

• Develop the overall centre Programme Plan by closely collaborating with partners and identifying emerging trends
• Support the mobilisation of community stakeholders and resources for programmes
• Evaluate the feasibility of programmes and activities for seniors
• Develop and implement promotional strategies to drive participation
• Oversee the documentation and maintenance of client records
• Review and recommend improvements to programmes and their effectiveness

Programme Implementation

• Oversee overall programme implementation and ensure programme plans are being followed and according to centre direction

Buddying and Befriending

• Oversee door‑knocking activities to reach out to seniors who may require Montfort Care’s services
• Oversee regular home visits and calls to seniors, rendering additional services (e.g., medical escort, programme registration, etc.) as required
• Oversee the execution of basic assessments, data collection, and the compilation of reports and log sheets
• Support the implementation and evaluation strategies for buddying and befriending programmes to enhance social support for community members (e.g. evaluating the effectiveness of these initiatives to ensure they meet the needs of individuals and foster meaningful connections within the community)

Information and Referral

• Oversee the mobilisation of community stakeholders and resources for escalated/ complex Information & Referral cases

Volunteer Management

• Support the collation and shortlisting of volunteer applications
• Assist in the development and implementation of a comprehensive volunteer strategy to attract and retain volunteers

Community Partnership

• Support the planning of community partnership events and roadshows, ensuring active participation and engagement
• Assist in coordinating with agencies, funders, sponsors, and other stakeholders in the social service sector to establish partnerships and define programme requirements for community development and reintegration
• Assist in organising stakeholder engagements and actively participate in external networking events
• Organise and facilitate site visits for stakeholders, funders, and partners to showcase community programmes and initiatives

Fund Management and Reporting

• Prepare accurate information for Montfort Care leadership and funder reports (e.g., KPI status reports, annual reports)
• Oversee programme expenditure and timeline, ensuring budget and timeline are adhered to
• Source for additional funding for the programmes

Leadership and Management

• Provide support and guidance to programme team in terms of workload and administrative issues
• Oversee the daily operation of the centre
• Proactively identify and address operational challenges within the team, escalating to Cluster Lead where necessary

Ad-hoc Duties

• Provide any other support as assigned/required

Qualifications

• Possess Degree in any discipline from an accredited institution

Other Information

Relevant Experience

• 2-3 years of relevant experience. Prior experience in events or programmes design, planning and implementation will be an advantage
• Working knowledge of social service practices will be an advantage
• Fresh graduates are welcome to apply

Competencies

• People-oriented, good interpersonal and relation building skills
• Excellent communication and written skills for report and proposal writing
• Analytical ability & problem-solving skills to analyse information quickly and accurately and make recommendations
• Committed and can-do attitude
• Team Player