Senior Enterprise TAM - Cloud Architecture & Proactive Ops

Amazon; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Amazon AWS Singapore seeks a Senior Technical Account Manager for Enterprise Support across APJC-ASEAN. You will own critical customer relationships, provide architectural guidance, and drive proactive support delivery end to end for large enterprise accounts.

You will coordinate with Solutions Architects and AWS service teams to resolve complex issues, deepen technical expertise in databases, containers, networking, and capacity planning, and elevate customer outcomes through measurable

Qualifications

• 7+ years of design/implementation/operations/consulting with distributed applications.
• 7+ years of technical engineering experience.

Responsibilities

• Own the end-to-end technical relationship for a portfolio of enterprise customers across global AWS regions.
• Assess environments for architectural risks and scaling constraints and build actionable plans.
• Collaborate with account teams, Solutions Architects, and service teams to resolve complex issues and drive improvements.
• Analyze metrics and deliver reviews to leadership, translating data into recommendations.
• Contribute to knowledge base, SOPs, and mentoring to raise team capability.

Skills

Distributed apps

Technical engineering

Job description

Amazon AWS Singapore seeks a Senior Technical Account Manager for Enterprise Support across APJC-ASEAN. You will own critical customer relationships, provide architectural guidance, and drive proactive support delivery end to end for large enterprise accounts.

You will coordinate with Solutions Architects and AWS service teams to resolve complex issues, deepen technical expertise in databases, containers, networking, and capacity planning, and elevate customer outcomes through measurable