Senior Enterprise IT Infrastructure Engineer

DCI CONSULTANTS PRIVATE LIMITED; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

DCI CONSULTANTS PRIVATE LIMITED is seeking an all‑round technology leader to drive enterprise IT strategy, workplace transformation, and cybersecurity compliance. You will direct ITIL‑based support, modernize ITSM with AIOps, and oversee network, security, and governance initiatives across the organisation.

The role requires 3–6 years in ITSM with hands‑on Wintel, EUC, and infrastructure experience. Working location is West Central, Singapore, with vendor management and cross‑functional project

Qualifications

• Advanced diploma or Bachelor\'s degree in IT, Computer Science, Engineering or related field with 3–6 years of IT Service Management experience.
• Hands-on experience in Wintel infrastructure, server room management, and EUC systems.

Responsibilities

• Lead enterprise IT strategy, workplace transformation, and cybersecurity compliance across the organisation.
• Direct ITIL-aligned Tier 1–3 support teams and modernize ITSM with AIOps and automated ticketing to reduce MTTR.
• Architect high-availability LAN/WAN/Wi‑Fi 6 networks and enforce security controls (NGFW, IPS, ZTNA, DLP).
• Ensure WoG/IM8/ISO 27001 compliance for infrastructure and end-user services.
• Oversee vendor contracts, OpEx/CapEx budgeting, software licensing, and project alignment with risk baselines.
• Lead incident/root-cause analysis and manage external service providers against SLAs.
• Draft IT tender specs (ITQ/RFQ) and manage cross-functional infrastructure projects from planning to deployment.
• Act as the primary technical bridge between technical teams, NRF end-users, and management for status reporting.

Job description

DCI CONSULTANTS PRIVATE LIMITED is seeking an all‑round technology leader to drive enterprise IT strategy, workplace transformation, and cybersecurity compliance. You will direct ITIL‑based support, modernize ITSM with AIOps, and oversee network, security, and governance initiatives across the organisation.

The role requires 3–6 years in ITSM with hands‑on Wintel, EUC, and infrastructure experience. Working location is West Central, Singapore, with vendor management and cross‑functional project