Senior Enterprise Architect — CRM, E‑Commerce & Omnichannel

Randstad Singapore; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Randstad Singapore is seeking a Head of IT Retail Application to lead the enterprise architecture team and set the long-term technical vision for a high-growth global enterprise. The role directly interfaces with executives spanning product, engineering, data, and business units, shaping strategic technical roadmaps.

You will define and evolve enterprise architecture strategies, govern legacy and modern platforms, and oversee governance boards to ensure security, cost, and compliance while

Qualifications

• Minimum 3 years of direct team management experience.
• Strategic enterprise architect background with transformation experience in complex, multi-national orgs.
• Proven track record in architecting and governing enterprise-grade systems across CRM, data, and integration layers.
• Excellent stakeholder management and ability to translate tech concepts into business strategy.

Responsibilities

• Define, evolve, and maintain the enterprise architecture strategy and governance framework across legacy and modern platforms.
• Architect scalable, resilient, and secure enterprise platform strategies spanning CRM, E-commerce and Omnichannel.
• Chair architectural governance boards to uphold standards across compliance, risk, cost, and operational efficiency.
• Lead architecture governance boards balancing rapid innovation with risk, cost, and security.
• Evaluate and select emerging technologies for secure integration across IT environments.
• Partner with cross-functional executive leaders to align roadmaps with business vision.
• Mentor and grow solution architecture teams and guide internal and vendor delivery.
• Drive business process improvements and stability across SAP CRM, ecommerce, loyalty programs, and reporting.

Skills

Team management

Enterprise Architecture

CRM & E-Commerce

Stakeholder management

Data & Integration

Job description

Randstad Singapore is seeking a Head of IT Retail Application to lead the enterprise architecture team and set the long-term technical vision for a high-growth global enterprise. The role directly interfaces with executives spanning product, engineering, data, and business units, shaping strategic technical roadmaps.

You will define and evolve enterprise architecture strategies, govern legacy and modern platforms, and oversee governance boards to ensure security, cost, and compliance while