Senior Engineering Officer (2 years contract)

Sourceo; Singapore; On-site; SGD 54,000 - 76,000; Full time

Job summary

Singtel is seeking a Senior Engineering Officer on a 2-year contract to coordinate fault clearance with the INOC and ensure timely service restoration for access and transmission equipment. You will troubleshoot faults, schedule site surveys, perform installations, testing, and preventive maintenance to meet customer and operational requirements.

The role requires knowledge of telecommunications engineering and transmission systems, with experience in SDH, GPON, MD, MSAN, IPMD, and fiber testing

Qualifications

• Minimum qualification of O Level /A level or ITE in Mechanical Engineering / Electrical engineering or equivalent.
• 3 years working experience in the grade of Engineering Officer (Technician) or equivalent.
• Knowledge on telecommunications engineering and the working concepts of the transmission systems; experience with SDH, GPON, MD, MSAN, IAD, CE, NGCE, IPMD is a plus.
• Knowledge of fiber patching, testing, troubleshooting; able to use OTDR, power meter, and fiber testing tools.
• Good interpersonal and communications skills; ability to work as a team.
• Good analytical troubleshooting skills for technical fault isolation.

Responsibilities

• Coordinate closely with INOC on fault clearance and service restoration to meet the SLA.
• Troubleshoot faults related to access and transmission equipment; escalate to tier two if needed.
• Plan and execute site surveys, installation (including patching), commissioning, testing, replacement and preventive maintenance of access and transmission equipment.
• Monitor health and performance of equipment and take remedial action as needed.
• Support re-routing or diversion during cable-related service incidents.
• On standby duties and irregular hours, including nights, holidays and short notice recalls.
• Coordinate with planners and contractors on recovery of transmission equipment including shutdown of non-working equipment.
• Perform any other duties as assigned by the supervisor.

Skills

24x7 standby

Teamwork

Interpersonal skills

Analytical troubleshooting

Education

O Level / A Level / ITE in Eng

Tools

OTDR

Power meter

Fiber testing tools

Job description

Senior Engineering Officer (2 years contract)

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say..."Hello BIG Possibilities".

• Co-ordinate closely with INOC (Integrated Network Operation Centre) on the timely fault clearing and service restoration of access and transmission equipment in order to meet the SLA (Service Level Agreement).
• Troubleshoot fault related to access and transmission equipment. Escalation to tier two technical support if need arises.
• Responsible for the daily schedule preparation and timely execution of the site survey, installation (including patching work) & commissioning, testing, replacement and preventive maintenance of access and transmission equipment to meet customer and operational requirements.
• Monitor the health and performance of the access and transmission equipment in the network and carry out remedial action accordingly.
• Provide support for re-routing or diversion activities during cable related service incident.
• On standby duties and silent hour recall. Work on irregular hours, such as at night and on public holiday, weekends, at very short notice when need arises.
• Coordinate with planner and contractor on the recovery of transmission equipment including shutting down of non-working equipment.
• Perform any other duties as assigned by the supervisor.

Skills for Success:

• Able to work during non-office hours on an occasional basis and be on 24 x 7 hours standby alert for ad-hoc faults.
• Minimum qualification of O Level /A level or ITE in Mechanical Engineering / Electrical engineering or equivalent.
• 3 years working experience in the grade of Engineering Officer (Technician) or equivalent experience.
• Have good knowledge on telecommunications engineering and the working concepts of the transmission systems. Experience and knowledge in transmission equipment will be an added advantage, such as SDH, GPON, MD, MSAN, IAD, CE, NGCE, IPMD).
• Have good knowledge on Fiber patching, Testing, troubleshooting, and is able to use OTDR, power Meter, other fiber testing tolls to isolate the fault
• Able to demonstrate good interpersonal and communications skills and the ability to work as a team.
• Good analytical troubleshooting skills in the area of technical fault isolation.