Senior Telecom Engineer - 24/7 Fault & Network Ops

Sourceo; Singapore; On-site; SGD 54,000 - 76,000; Full time

Job summary

Singtel is seeking a Senior Engineering Officer on a 2-year contract to coordinate fault clearance with the INOC and ensure timely service restoration for access and transmission equipment. You will troubleshoot faults, schedule site surveys, perform installations, testing, and preventive maintenance to meet customer and operational requirements.

The role requires knowledge of telecommunications engineering and transmission systems, with experience in SDH, GPON, MD, MSAN, IPMD, and fiber testing

Qualifications

• Minimum qualification of O Level /A level or ITE in Mechanical Engineering / Electrical engineering or equivalent.
• 3 years working experience in the grade of Engineering Officer (Technician) or equivalent.
• Knowledge on telecommunications engineering and the working concepts of the transmission systems; experience with SDH, GPON, MD, MSAN, IAD, CE, NGCE, IPMD is a plus.
• Knowledge of fiber patching, testing, troubleshooting; able to use OTDR, power meter, and fiber testing tools.
• Good interpersonal and communications skills; ability to work as a team.
• Good analytical troubleshooting skills for technical fault isolation.

Responsibilities

• Coordinate closely with INOC on fault clearance and service restoration to meet the SLA.
• Troubleshoot faults related to access and transmission equipment; escalate to tier two if needed.
• Plan and execute site surveys, installation (including patching), commissioning, testing, replacement and preventive maintenance of access and transmission equipment.
• Monitor health and performance of equipment and take remedial action as needed.
• Support re-routing or diversion during cable-related service incidents.
• On standby duties and irregular hours, including nights, holidays and short notice recalls.
• Coordinate with planners and contractors on recovery of transmission equipment including shutdown of non-working equipment.
• Perform any other duties as assigned by the supervisor.

Skills

24x7 standby

Teamwork

Interpersonal skills

Analytical troubleshooting

Education

O Level / A Level / ITE in Eng

Tools

OTDR

Power meter

Fiber testing tools

Job description

Singtel is seeking a Senior Engineering Officer on a 2-year contract to coordinate fault clearance with the INOC and ensure timely service restoration for access and transmission equipment. You will troubleshoot faults, schedule site surveys, perform installations, testing, and preventive maintenance to meet customer and operational requirements.

The role requires knowledge of telecommunications engineering and transmission systems, with experience in SDH, GPON, MD, MSAN, IPMD, and fiber testing