Senior Engagement Manager, Global Professional Services

EngineersOfAI; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Stripe is seeking an Engagement Manager to lead complex, enterprise-scale implementations of Stripe’s payment infrastructure. You will coordinate program governance, bring together product, engineering, and professional services teams, and guide clients from initiation to deployment.

The role demands 8+ years of consulting or related experience, exceptional communication with executive stakeholders, and the ability to translate business needs into actionable technical plans in a fast-paced

Qualifications

• 8+ years of consulting experience partnering with enterprise level strategic users on technology solutions.
• Ability to understand complex business requirements and craft tailored solutions.
• Ability to quickly learn and explain technical concepts to Stripe's largest users in a way they understand.
• Proven program management skills.
• Strong critical thinking skills and ability to improve processes.
• Ability to work independently in a fast-paced environment.
• Experience engaging with executive stakeholders to drive outcomes.
• Experience in working with complex enterprise environments.

Responsibilities

• Deliver program management expertise based on experience and Stripe best practices.
• Drive adoption of deployment practices and product adoption insights.
• Develop and maintain Stripe Implementation Methodology tools and templates.
• Provide governance to manage requirements within scope and objectives.
• Coordinate integration of Stripe products into client architectures and timelines.
• Identify risks and manage issues using established tools.
• Facilitate alignment between client and Stripe Product/Engineering teams.
• Ensure smooth handover of capabilities to client operations and Stripe Support.
• Engage in a global practitioner community to improve Stripe implementations.

Skills

Consulting experience

Requirements analysis

Technical communication

Program management

Critical thinking

Independent work

Stakeholder management

Executive engagement

Enterprise experience

Job description

Stripe is seeking an Engagement Manager to lead complex, enterprise-scale implementations of Stripe’s payment infrastructure. You will coordinate program governance, bring together product, engineering, and professional services teams, and guide clients from initiation to deployment.

The role demands 8+ years of consulting or related experience, exceptional communication with executive stakeholders, and the ability to translate business needs into actionable technical plans in a fast-paced