Senior Education Ops Manager — Multi-Site Centres

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking an experienced Cluster Enrichment Centre Manager to oversee the operational and business performance of multiple learning centres in Singapore.

This hands-on leadership role requires a strong background in education and enrichment. You will work with Centre Managers to drive performance, standardise operations, enhance customer experience and develop a high‑performing management team.

Qualifications

• Degree from a recognised university.
• 5 years of relevant experience in tuition, enrichment, or education.
• At least 3 years in a senior management or supervisory capacity overseeing multiple locations.

Responsibilities

• Provide direction to Centre Managers across multiple locations to achieve business and performance objectives.
• Monitor centre performance including sales, enrolment, customer retention, operational efficiency and service standards; implement improvement plans.
• Conduct regular site visits to assess operations and support Centre Managers.
• Ensure consistency in customer experience, service quality and SOP implementation across locations.
• Review and improve operational processes to enhance efficiency and productivity.
• Manage the performance and development of Centre Managers and the operations team.
• Oversee manpower planning, staff deployment and operating expenses.
• Collaborate with senior management on operational initiatives and system implementations.
• Support expansion initiatives including new openings and relocations.

Skills

Centre operations

Multi-site leadership

Educational management

Strategic planning

Education

Bachelor's degree

Job description

THE SUPREME HR ADVISORY PTE. LTD. is seeking an experienced Cluster Enrichment Centre Manager to oversee the operational and business performance of multiple learning centres in Singapore.

This hands-on leadership role requires a strong background in education and enrichment. You will work with Centre Managers to drive performance, standardise operations, enhance customer experience and develop a high‑performing management team.