Senior EAM Client Services & Trade Operations Lead

HAWKSBURN CAPITAL PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

HAWKSBURN CAPITAL PTE. LTD. in Singapore seeks a Senior EAM Client Service Specialist to support Relationship Managers, nurture client relationships, and drive business growth in financial services.

You will coordinate onboarding of investment products, accounts, and market documentation with custodian banks and external providers, ensuring regulatory compliance. The role requires strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced, team-oriented

Qualifications

• Bachelor's degree in Finance, Business, Economics, or related field.
• Other degree disciplines and relevant experience in wealth management, investment operations, or client services are also encouraged to apply.
• Strong interpersonal and communication skills, both written and verbal.
• Detail-oriented with the ability to manage multiple tasks efficiently.
• Basic understanding of financial products and investment strategies.
• Ability to work collaboratively in a team environment.
• Ethical and professional demeanor with a commitment to client confidentiality.
• Demonstrated problem-solving and critical-thinking abilities.
• Adaptability and willingness to learn in a fast-paced environment.
• Have finance experience of 2 years or more.

Responsibilities

• Execute trades across traditional and alternative asset classes accurately and efficiently, ensuring timely settlement and adherence to internal controls and client instructions.
• Coordinate the onboarding of investment products, accounts, and market documentation with custodian banks and other external service providers.
• Support the end-to-end onboarding of new clients, ensuring all documentation and regulatory requirements are completed accurately and promptly.
• Manage day-to-day operational relationships with custodian banks, brokers, and other service providers to ensure seamless execution of investment transactions.
• Coordinate private market transactions, including capital calls, distributions, subscriptions, redemptions, and related documentation, ensuring timely execution and accurate record-keeping.
• Monitor trade settlements and resolve any trade, settlement, or operational exceptions in collaboration with custodians, counterparties, and internal stakeholders.
• Provide operational and trading support to Relationship Managers and the Investment Team across both liquid and private market investments.
• Maintain accurate client, portfolio, and transaction records, ensuring all documentation is complete and compliant with internal policies and regulatory requirements.
• Liaise with internal teams, including Investment, Compliance, Legal, Finance, and Operations, to facilitate efficient execution of client transactions and investment activities.
• Prepare trade confirmations, portfolio reports, operational reports, and other client-related documentation as required.
• Ensure compliance with regulatory requirements, internal policies, and operational procedures, identifying and escalating operational risks where appropriate.
• Support process improvements by identifying opportunities to enhance operational efficiency, strengthen controls, and improve the overall client service experience.
• Stay abreast of financial markets, investment products, regulatory developments, and industry best practices to support the team's evolving business needs.

Skills

Interpersonal communication

Detail-oriented

Team collaboration

Financial product knowledge

Problem-solving

Adaptability

Willingness to learn

Education

Bachelor's degree in Finance/Business/Economics

Job description

HAWKSBURN CAPITAL PTE. LTD. in Singapore seeks a Senior EAM Client Service Specialist to support Relationship Managers, nurture client relationships, and drive business growth in financial services.

You will coordinate onboarding of investment products, accounts, and market documentation with custodian banks and external providers, ensuring regulatory compliance. The role requires strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced, team-oriented