Senior Dynamics 365 Customer Insights Engineer

Cognizant; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Cognizant Singapore is seeking a Senior Low-Code Engineer to design and implement solutions using Microsoft Dynamics 365 Customer Insights, Dataverse, and Power Platform for alumni engagement and reporting.

You will configure, develop, test, and deploy low-code modules, integrate systems, support data migration, and collaborate with PM and Solution Architect to deliver the project successfully.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.

Responsibilities

• Configure Microsoft Dynamics 365 Customer Insights modules.
• Configure Dataverse entities, forms, views, and dashboards.
• Configure business rules and workflows.
• Implement user roles and security settings.
• Support system setup and environment configuration activities.
• Develop and maintain solutions using Power Apps, Power Automate, Dataverse, Power Pages, and Power BI.
• Developing low-code applications and automated workflows.
• Building dashboards and reports.
• Supporting portal development activities.
• Assisting in application deployment and release management.
• Configure customer segments and audiences.
• Support setup of engagement journeys and campaigns.
• Configure communication tracking and reporting.
• Assist in marketing automation processes.
• Support campaign testing and deployment activities.
• Develop and support integrations with Student Systems, Microsoft Entra ID, Email services, and Reporting platforms.
• Configure API connections and data synchronization processes.
• Assist in interface testing and troubleshooting.
• Execute data migration activities.
• Perform data import and export tasks.
• Support data validation and reconciliation.

Skills

Low‑Code Development

Power Platform

Dataverse

Power Apps

Power Automate

Power BI

System Integration

Troubleshooting

Education

Diploma or Degree in IT / CS / IS

Microsoft Power Platform App Maker Associate

Microsoft Power Platform Functional Consultant Associate

Microsoft Dynamics 365 Fundamentals

Tools

REST APIs

JSON

SQL

Azure Integration Services (preferred)

JavaScript

Job description

Cognizant Singapore is seeking a Senior Low-Code Engineer to design and implement solutions using Microsoft Dynamics 365 Customer Insights, Dataverse, and Power Platform for alumni engagement and reporting.

You will configure, develop, test, and deploy low-code modules, integrate systems, support data migration, and collaborate with PM and Solution Architect to deliver the project successfully.