Senior Director, Digital Payments & Growth

OCBC (Singapore); Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

OCBC Bank Singapore is seeking a Product Manager for Digital Payments to lead growth, partnerships and customer-focused initiatives. You will shape product strategy, collaborate with multiple teams, and drive campaigns that boost adoption and transactions.

Ideal candidates have 5–8 years in payments or digital banking, strong analytical and stakeholder management skills, and the ability to translate business needs into technical solutions.

Qualifications

• Degree in Business, Marketing, Finance, Information Systems or related field.
• Experience in Payments, Digital Banking, Cards, Product Management or related financial services functions.
• Strong understanding of digital payment ecosystems and partnerships.

Responsibilities

• Manage and grow Digital Payments products to drive customer adoption, engagement, and transaction growth.
• Develop and execute product strategies, business initiatives, and customer campaigns to achieve portfolio objectives.
• Manage relationships with payment networks, strategic partners, merchants, and ecosystem stakeholders to deliver mutually beneficial outcomes.
• Drive end-to-end campaign execution, including requirements, fulfilment, performance tracking, and post-campaign reviews.
• Collaborate with Digital Banking, Marketing, Operations, Compliance, Risk, and Data teams to deliver product enhancements.
• Translate business requirements into clear functional specifications and work with technology teams.
• Monitor product performance, customer behaviour, and market trends to identify growth opportunities and improvements.
• Lead and support product launches, system enhancements, regulatory initiatives, and digital transformation projects.
• Ensure governance, operational readiness, and compliance with regulatory and internal risk requirements.
• Prepare business cases, management updates, and performance reporting to support decisions.

Skills

Digital Payments

Product Management

Stakeholder Management

Data Analysis

Payments Ecosystem

Education

Bachelor's degree in Business/Marketing/Finance/Information Systems

Job description

OCBC Bank Singapore is seeking a Product Manager for Digital Payments to lead growth, partnerships and customer-focused initiatives. You will shape product strategy, collaborate with multiple teams, and drive campaigns that boost adoption and transactions.

Ideal candidates have 5–8 years in payments or digital banking, strong analytical and stakeholder management skills, and the ability to translate business needs into technical solutions.