Senior Data Ops & Databricks Support Lead

aryan solutions pte. ltd.

Singapore

On-site

SGD 73,000 - 78,000

Full time

2 days ago

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Job summary

aryan solutions pte. ltd. is seeking a Senior Data Support Engineer to maintain reliable data operations and application support across market teams.

The role blends practical Databricks work with service delivery leadership to keep operations stable while analytics teams focus on broader initiatives. The candidate will guide L2 application support, manage incidents, and coordinate production fixes, with strong ITIL and ServiceNow experience.

Qualifications

Degree in Computer Science, IT, Engineering or related discipline.
5+ years in IT operations or service delivery, incl. 3 years leading service delivery or application support.
Hands-on Databricks notebooks and jobs, monitoring workloads, SQL and Python pipelines.
Strong SQL and Python for data processing, analytics and automation.
Experience leading L2 application support in luxury retail.
Strong ITIL knowledge and ServiceNow experience.
Ability to manage major incidents, escalations and stakeholder communications.
Experience overseeing production changes, releases, CAB activities and operational readiness.
Plan support resources, shifts, governance, audit, security and data privacy.
Certifications ITIL, PMP, PRINCE2, Agile or ServiceNow advantageous.

Responsibilities

The position focuses on daily analytics operations, operational dashboards and service performance reporting.
Provide leadership for support quality and continuous improvement initiatives.
Coordinate stakeholder communications and ensure timely production fixes.
Ensure governance, audit, security and data privacy requirements are met.