Senior Data & Operations PIC - Global Shipping

Ocean Network Express; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Ocean Network Express is seeking a data analytics professional to act as PIC for regional operations, bridging Digital Solutions, Container Flow Management, and Front Offices. You will lead KPI-driven reviews and drive process improvements across the network.

You will promote digital transformation, champion Looker-based reporting, and deliver clear analytical commentary to senior stakeholders. A Bachelor's in Data Analytics and 2+ years in container shipping are required; English proficiency

Qualifications

• Bachelor’s degree in Data Analytics or related.
• Minimum 2 years of experience within the Container Shipping industry.
• Proficiency in BI tools, with Looker preferred, to present insightful data commentary and drive follow-up actions.
• High proficiency in written and spoken English, with strong communication to international audiences.
• Proven ability to analyze complex datasets, perform comparative analysis, and deliver clear recommendations.
• Highly self-motivated and adaptable, capable of working independently and in a global team.
• Technical familiarity with Python, Google Apps Script, or Google App Sheet is a plus.

Responsibilities

• Act as the PIC for specific regions, serving as an operational bridge between the Digital Solutions Unit, Container Flow Management, and Regional/Front Offices.
• Serve as the OASIS PIC for designated regions, overseeing achievement ratios, conducting root cause analysis, and establishing action plans to reach KPIs.
• Act as the EPCAS PIC for specific regions, reviewing repositioning costs applied to shipments, conducting monthly regional reviews, and handling inquiries from GHQ/RHQ/FO with logical solutions.
• Promote global digital transformation across Regions and Front Offices by driving key solution rollouts (e.g., EPIC – Empty Planning Integrated Chorus), identifying manual processes for optimization, and gaining user buy-in for implementation.
• Provide data analytics support and define BI requirements in Looker for the department, delivering accurate reporting alongside high-level and deep-dive analytical commentary.

Skills

Data analysis

Stakeholder communication

English proficiency

Education

Bachelor's degree in Data Analytics or related

Tools

Looker

Python

Google Apps Script

Job description

Ocean Network Express is seeking a data analytics professional to act as PIC for regional operations, bridging Digital Solutions, Container Flow Management, and Front Offices. You will lead KPI-driven reviews and drive process improvements across the network.

You will promote digital transformation, champion Looker-based reporting, and deliver clear analytical commentary to senior stakeholders. A Bachelor's in Data Analytics and 2+ years in container shipping are required; English proficiency