Senior Data Center Operations & Reliability Lead

Oracle; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible medical benefits

Life insurance

Retirement options

Volunteer programs

Job summary

Oracle is seeking a Data Center Site Portfolio Manager to independently manage one or more data centers in Singapore, overseeing performance analyses and proactive facility health monitoring. This role partners across regions to drive significant process improvements and run escalation-ready incident management with automation and robust documentation.

You will coordinate region-wide expansions, liaise with project teams, and guide installations, repairs, inventory, and logistics to optimize

Qualifications

• Manages one or more data centers independently.
• Leads performance trend analyses related to capacity, temperature, availability, etc.
• Manages incidents and escalations with effective communication and coordination.
• Drives Lean/Six Sigma inspired process improvements across regions.
• Oversees installations, repairs, inventory, and logistics for data centers.

Responsibilities

• Independently responsibility for at least one and occasionally multiple Data Centers.
• Leads performance trend analyses related to capacity, temperature, availability, cleanliness, and other aspects. Identifies significant patterns, and suggests operational improvements.
• Proactively monitors facility health at all times (power, cooling, security) and develops and implements major enhancements.
• Leads the on-the-ground resources to resolve incidents and performs accurate communication on execution.
• Oversees and provides support for escalated complex technical issues.
• Triages and/or escalates issues, and implements advanced automation, scheduling, and monitoring tools to mitigate potential problems effectively.
• Identifies, documents, and validates issues, processes, and solutions, ensuring the data center knowledge base is comprehensive and up-to-date.
• Prepares for, and when needed executes incident or crisis management protocols in alignment with business continuity plans.
• Performs Root Cause Analysis (RCA) following crises or incidents, and updates documentation to capture process improvements.
• Leads and oversees new region builds and expansion activities, both onsite and remotely.
• Acts as primary liaison with project teams and data center engineering, ensuring all timelines and capacity needs are strategically managed for expansion projects and site builds.

Skills

Data center management

Performance monitoring

Incident resolution

Process improvement

Automation/tools

Tools

Automation tools

Monitoring tools

Job description

Oracle is seeking a Data Center Site Portfolio Manager to independently manage one or more data centers in Singapore, overseeing performance analyses and proactive facility health monitoring. This role partners across regions to drive significant process improvements and run escalation-ready incident management with automation and robust documentation.

You will coordinate region-wide expansions, liaise with project teams, and guide installations, repairs, inventory, and logistics to optimize