Senior Commercial Excellence Specialist, APAC

Repligen Corporation; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Repligen Corporation in Singapore is seeking a Manager, Sales Operations & Chief of Staff to drive regional revenue growth and sales effectiveness across APAC, optimizing go-to-market strategies, sales funnel management, and data-driven analytics.

You will govern Salesforce, develop executive dashboards, analyse performance, and support pricing initiatives, working with global teams to enable commercial excellence and continuous improvement in a fast-paced environment.

Qualifications

• Bachelor’s degree in Sales & Marketing, Business Management or related field.
• 5–7 years in commercial or sales-related roles (business process, sales process/CRM).
• Experience in commercial effectiveness, sales operations, or related roles.

Responsibilities

• Drive Salesforce governance, pipeline discipline, opportunity management, forecasting rigor, and data quality across APAC.
• Develop and maintain executive dashboards, performance scorecards, and BI tools to support data-driven decisions.
• Analyze and provide insights on sales performance, pipeline health, territory effectiveness, customer trends, and productivity metrics.
• Support regional pricing initiatives, pricing governance, quotation processes, and deployment of pricing tools with global teams.
• Champion commercial excellence and continuous improvement across APAC with global teams (incentive management tool, molecule management, AI initiatives).
• Lead Problem Solving Projects (PSPs) across APAC to identify gaps, implement corrective actions, and drive improvements.
• Identify commercial capability gaps and drive best-practice sharing, training and capability development across APAC.

Skills

Analytical skills

Communication

Stakeholder management

Problem solving

Cross-functional collaboration

Bilingual Mandarin and English

Education

Bachelor’s degree in Sales & Marketing or related field

Tools

Salesforce

CRM platforms

Analytics tools

Job description

Reporting to the Manager, Sales Operations & Chief of Staff, APAC, this role is critical in driving regional revenue growth, sales effectiveness and best practices in overall commercial operations by optimizing go-to-market strategies, sales funnel management, and data-driven analytics.

Essential Job Functions

• Drive Salesforce (SFDC) governance, pipeline discipline, opportunity management, forecasting rigor, and data quality across APAC.
• Develop and maintain executive dashboards, performance scorecards, and business intelligence tools to support data-driven decision making.
• Analyze and provide actionable insights on sales performance, pipeline health, territory effectiveness, customer trends, and productivity metrics.
• Support regional pricing initiatives, pricing governance, quotation processes, and deployment of pricing tools in partnership with global teams.
• Champion commercial excellence and continuous improvement initiatives across APAC in alignment and collaboration with global teams, including incentive management tool, molecule management, and AI initiatives etc.
• Lead Problem Solving Projects (PSPs) across APAC to identify gaps, implement corrective actions, and drive sustainable process improvements.
• Identify commercial capability gaps and drive best-practice sharing, training, and capability development across APAC.
• Involve or lead other projects and assignments as part of the professional development opportunity.

Qualifications

Education & Experience

• Hold a Bachelor’s degree in Sales & Marketing, Business Management or related fields.
• At least 5 – 7 years' experience in a commercial or sales related roles, such as business process, sales process / CRM role.
• Experience in commercial effectiveness, sales operations, or related roles.

Knowledge, Skill, and Ability

• Excellent analytical skills with strong business and commercial acumen.
• Highly motivated, resourceful, and solutions-oriented with strong problem-solving capabilities.
• Strong communication, presentation, and stakeholder management skills.
• Proven ability to build relationships and influence stakeholders and customers at all levels.
• Ability to prioritize, work independently, and deliver results in a fast-paced environment.
• Effective collaborator with experience working across global and cross-functional teams.
• Proficient in Salesforce, CRM platforms, and analytics tools, with the ability to translate complex data into actionable insights.
• Adaptable and emotionally intelligent, with strong interpersonal skills and proficiency in both Mandarin and English.