Senior Clinical Specialist

SGP Singapore Distribution; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Medtronic Singapore is seeking a Senior Clinical Specialist to provide clinical, technical, and application support for navigation and imaging technologies used in surgical procedures. Based in Singapore, this on-site role requires regular presence at hospitals and operating theatres, with occasional regional travel.

You will train healthcare professionals, troubleshoot, and collaborate with physicians and OR teams to optimise technology adoption and patient outcomes.

Qualifications

• Bachelor’s degree in a related technical field with 1+ year in clinical or technical healthcare support.
• Experience delivering customer-facing support, training, or clinical education in healthcare.
• Comfort working in operating theatres and hospitals, with after-hours and weekend support as business needs require.
• Willingness to travel occasionally.

Responsibilities

• Provide clinical and technical support for navigation and imaging systems during procedures.
• Deliver on-site consultation and troubleshooting for clinicians and staff.
• Educate and train healthcare professionals on navigation and imaging technologies.
• Support system setup and workflow integration in operating theatres and radiology environments.
• Diagnose and resolve product issues in collaboration with internal partners.
• Build and maintain customer relationships as primary contact for clinical and product support.
• Partner with sales, marketing, and cross-functional teams to support adoption and upgrades.
• Assist demonstrations, workshops, and professional education programmes.

Skills

Clinical support

Communication skills

Training delivery

Travel flexibility

Customer relationship management

Education

Bachelor's degree in Biomedical Science, Medical Technology, Nursing, Life Sciences, Healthcare, Engineering, or related

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life. Surgical Technologies is focused on advancing procedural precision through enabling technologies that support clinicians during surgery. Within this portfolio, the Clinical Specialist serves as the clinical and technical resource for navigation and imaging solutions, partnering with healthcare professionals to optimise technology adoption, procedural workflows, and patient care outcomes. The role supports product implementation, clinical case coverage, customer education, and ongoing technical support across hospitals and healthcare institutions. This position is based in Singapore and follows an onsite work model, requiring regular presence at customer facilities and operating theatre environments. Occasional travel may be required to support customer needs, training activities, and business initiatives within the region.

The Senior Clinical Specialist provides clinical, technical, and application support for navigation and imaging technologies used in surgical procedures. This role works closely with physicians, operating room personnel, radiology teams, and other healthcare professionals to support product utilisation, training, troubleshooting, and customer satisfaction while serving as a trusted resource for enabling technologies.

Primary Responsibilities

• Provide clinical and technical support for navigation and imaging systems during surgical procedures to optimize product utilisation and procedural efficiency.
• Deliver on‑site consultation, guidance, and troubleshooting for physicians, operating room personnel, and hospital staff.
• Educate and train healthcare professionals on the safe and effective use of navigation and imaging technologies.
• Support system setup, application usage, and workflow integration within operating theatre and radiology environments.
• Diagnose, analyse, and resolve product issues through technical assessment and collaboration with internal partners when required.
• Build and maintain customer relationships by serving as a primary point of contact for clinical and product support activities.
• Partner with sales, marketing, and cross‑functional teams to support customer adoption, upgrade initiatives, and market development activities.
• Support product demonstrations, workshops, seminars, and professional education programmes to enhance customer knowledge and engagement.

Required Qualifications

• Bachelor's degree in Biomedical Science, Medical Technology, Nursing, Life Sciences, Healthcare, Engineering, or a related technical discipline with 1+ years of clinical, technical support, healthcare technology, or medical device experience.
• Experience delivering customer‑facing support, training, or clinical education within a healthcare environment.
• Ability to work in operating theatre and hospital environments, including after‑hours and weekend support as business needs require.
• Strong verbal and written communication skills with the ability to interact effectively with healthcare professionals and cross‑functional stakeholders.
• Ability to travel occasionally to support customer, training, and business activities.

Preferred Qualifications

• Experience supporting medical devices, surgical navigation, imaging, or image‑guided surgery technologies.
• Knowledge of human anatomy, surgical workflows, and operating room practices.
• Experience providing application support, product troubleshooting, or technical field service within the healthcare industry.
• Experience delivering hands‑on training programmes for physicians, nurses, radiology staff, or other healthcare professionals.
• Familiarity with hospital information systems, radiology workflows, or advanced healthcare technology platforms.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package.

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life‑changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life‑long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career‑building resources you need. Life‑transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight‑driven care. Fresh viewpoints. Cutting‑edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

Equal Employment Opportunity (EEO)

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here.