Senior Clinical Informatics Analyst (Principal Trainer, Training Development ...

National Healthcare Group Corporate Office (HQ); Singapore; On-site; SGD 100,000 - 160,000; Full time

Job summary

The Manager / Senior Assistant Manager, Portfolio Management at National Healthcare Group Corporate Office (HQ) oversees the portfolio of clinical informatics projects, including NGEMR-Epic initiatives. You will coordinate cross-functional teams to deliver value through improved patient outcomes, efficiency, and regulatory compliance.

You will work with clinical and IT stakeholders to define scope, monitor progress, and report on portfolio performance, while ensuring alignment with NHG's vision.

Qualifications

• Bachelor's degree in Healthcare Informatics/Health Information Management/CS or related field.
• PM certification (PMP/Agile) optional but beneficial.
• Minimum 3 years in clinical informatics, health IT, or related project roles.
• Experience with EMR systems (Epic, Cerner, Meditech) preferred.
• Proficiency with informatics tools and EHR familiarity.

Responsibilities

• Own and maintain NHG's portfolio of clinical informatics projects.
• Prioritize projects based on strategic value, resources, and impact.
• Coordinate with clinical and IT teams to define scope and deliverables.
• Monitor progress; ensure on-time delivery within scope and budget.
• Measure portfolio performance and drive process improvements.
• Engage clinical staff to ensure user-centered informatics solutions.

Skills

Portfolio management

Project management

Stakeholder management

Healthcare informatics

Epic EMR familiarity

Data analysis

Communication

Education

Bachelor's degree in Healthcare Informatics or related

PM Certification (PMP/Agile) optional

Tools

Epic EMR

Cerner

Meditech

Job description

JOB PURPOSE

The Manager / Senior Assistant Manager, Portfolio Management, is responsible for managing the portfolio of clinical informatics projects and initiatives within NHG Group Health Informatics.The role encompasses end-to-end planning, coordination, and execution of NGEMR-Epic programmes and clinical systems projects. This role is to ensure alignment with NHG's vision and mission, as well as ensure that the projects deliver value in terms of improved patient outcomes, operational efficiency, and regulatory compliance.

MAJOR DUTIES & RESPONSIBILITIES

Areas of Responsibility

Portfolio Management

• Maintain a comprehensive portfolio of clinical informatics projects.
• Prioritize projects based on strategic importance, resource availability, and potential impact.
• Monitor and report on the status of projects within the portfolio, ensuring timely completion and alignment with organizational goals.

Project Coordination

• Coordinate with clinical and IT teams to ensure proper submission of projects with clear project scope, objectives, and deliverables.
• Facilitate communication and collaboration among diverse stakeholders, including ground users, technical staff, and executive leadership.
• Monitor and track the execution of the projects to ensure that projects are executed within the defined scope, timeline, and budget.

3. Stakeholder Management

• Engage with clinical staff to understand their needs and challenges, ensuring informatics solutions support business needs and are user-centric.
• Serve as a liaison between clinical departments and the IT department, translating clinical requirements into technical specifications.

4. Portfolio Resource Management and Performance Measurement

• Create and maintain standard operating procedures (SOP) for key processes to ensure demands are assessed and prioritised.
• Manage the budget for the demand portfolio, ensuring efficient use of resources.
• Prioritise projects and allocate resources effectively to maximize project outcomes and organizational value.
• Develop visual management to track project progress, identify bottlenecks and ensure transparency of portfolio.
• Oversee the collection, monitor and analyze the portfolio performance metrics, provide insights and recommendations for process improvement.

5. Continuous Improvement

a. Regularly review and refine processes to enhance the efficiency and effectiveness of the portfolio and project management.

JOB REQUIREMENTS

Education/Training/Experience

• Bachelor's degree in Healthcare Informatics, Health Information Management, Computer Science, Operations, Engineering, or a related field
• Professional certification in Project Management (including Agile), ITIL or equivalent areas is optional.
• Technical proficiency in informatics tools and systems and familiarity with electronic health record (EHR) systems, particularly Epic EMR, is advantageous.
• Minimum of 3 years of experience in clinical informatics, health information management, or a related healthcare IT or operations or project administration role.
• Experience with EMR systems (e.g., Epic, Cerner, Meditech) is preferred.
• Experience in project management and portfolio / budget management.

Personal Attributes/Competencies

• Good understanding of healthcare workflows and clinical processes.
• Strong analytical and problem-solving skills with meticulous attention to detail, proficient in data analysis and interpretation
• Strong communication, interpersonal, and presentation skills, with the ability to effectively collaborate with diverse stakeholders.
• Ability to translate complex technical concepts into understandable terms for non-technical audiences.
• Strong organizational skills, ability to sequence activities logically and ability to manage multiple priorities effectively.
• Proactive, resourceful, and highly adaptable