Senior Clinic Coordinator — GP & Aesthetics

healthify medical pte. ltd.; Singapore; On-site; SGD 50,000 - 90,000; Full time

Job summary

Healthify Medical Family Clinic in Singapore seeks an experienced, proactive and patient-focused team member to support both our established GP operations and growing medical aesthetics services.

Depending on experience, leadership capability and overall suitability, the successful candidate may be appointed as Senior Clinic Assistant, Deputy Clinic Manager or Clinic Manager. Strong candidate will coordinate staff, optimize clinic workflow and drive patient engagement.

Qualifications

• At least 2 years of relevant clinic or healthcare experience.
• Experience in a GP / family medicine clinic will be highly advantageous.
• Experience in a medical aesthetic clinic will also be an advantage.
• Experience across both GP and aesthetics would be ideal.
• Familiarity with patient registration, medication dispensing, appointments, laboratory handling and clinic administration.
• Strong communication and interpersonal skills.
• Confident communicating with patients face-to-face, by telephone and through WhatsApp.
• Organised, meticulous and able to multitask.
• Good attention to detail, particularly in medication and laboratory work.
• Responsible, proactive and able to work independently after appropriate training.

Responsibilities

• Manage day-to-day clinic operations across both GP and medical aesthetics services.
• Handle patient registration, appointments, queue management, telephone and email enquiries.
• Provide a warm, professional and efficient patient experience.
• Assist doctors during consultations, procedures and aesthetic treatments where required.
• Dispense medications accurately according to doctors' prescriptions and clinic protocols.
• Support vaccinations, health screening, laboratory specimen handling and other clinical services.
• Handle payments, receipts, insurance claims, corporate and TPA patients.
• Maintain accurate patient records, documentation and confidentiality.
• Prepare consultation and treatment rooms and maintain appropriate hygiene and infection-control standards.
• Monitor medications, medical consumables and aesthetic supplies, including stock-taking and ordering.
• Coordinate with laboratories, suppliers and external service providers.
• Attend to aesthetic enquiries and provide appropriate non-clinical information on services, appointments and fees.
• Follow up aesthetic enquiries, consultations and appointments in a timely and professional manner.
• Build good patient relationships and help interested patients progress from enquiry to doctor consultation and treatment.
• Support patient retention and appropriate follow-up visits according to the doctor's recommendations.
• Work closely with doctors and management to improve clinic workflow, patient experience and service delivery.

Skills

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Teamwork

Computer-literate

Education

GCE 'N' Level or above

Tools

Clinic management system

Microsoft Office

Job description

Healthify Medical Family Clinic in Singapore seeks an experienced, proactive and patient-focused team member to support both our established GP operations and growing medical aesthetics services.

Depending on experience, leadership capability and overall suitability, the successful candidate may be appointed as Senior Clinic Assistant, Deputy Clinic Manager or Clinic Manager. Strong candidate will coordinate staff, optimize clinic workflow and drive patient engagement.