Senior Casualty Claims Strategist

Zurich Insurance Company Ltd.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Zurich in Singapore is seeking a Senior Claims Executive-Casualty to manage a portfolio of casualty claims, including work injury compensation and product liability, delivering timely, fair resolutions. The role emphasizes regulatory compliance and collaboration with insurers, brokers, and clients.

The position requires mentoring junior staff, maintaining Merimen documentation, and staying abreast of best practices and regulatory changes in casualty insurance.

Qualifications

• Degree in any discipline preferred; insurance qualifications (ACII, ADGIRM, DGIRM) considered.
• Minimum of 3 years’ casualty claims handling experience.
• Strong casualty insurance knowledge including work injury legislation and legal principles.

Responsibilities

• Independently manage complex casualty claims from initial notification to final settlement.
• Conduct policy coverage, liability, and quantum analysis.
• Maintain accurate reserves and coordinate with vendors.
• Provide strategic direction to Defence or Monitoring Counsel during litigation.
• Review outstanding claims to ensure timely progression and resolution.
• Collaborate with insurers, brokers, vendors, and clients to achieve optimal outcomes.
• Deliver updates and trend analyses to stakeholders; suggest process improvements.
• Ensure documentation and regulatory compliance using Merimen.
• Mentor junior staff and provide casualty claims training.
• Identify potential recoveries and fraud risks.

Skills

Communication skills

Negotiation

Interpersonal skills

Analytical thinking

Education

Bachelor's degree or insurance qualifications (ACII/ADGIRM/DGIRM)

Tools

Merimen

Job description

Zurich in Singapore is seeking a Senior Claims Executive-Casualty to manage a portfolio of casualty claims, including work injury compensation and product liability, delivering timely, fair resolutions. The role emphasizes regulatory compliance and collaboration with insurers, brokers, and clients.

The position requires mentoring junior staff, maintaining Merimen documentation, and staying abreast of best practices and regulatory changes in casualty insurance.