Senior Card Operations & Reconciliation Specialist

Green Link Digital Bank (GLDB); Singapore; On-site; SGD 65,000 - 110,000; Full time

Job summary

Green Link Digital Bank in Singapore seeks a Senior Operations Officer to establish SOPs for the Card business and manage daily reconciliation with payment schemes and internal ledgers. The role covers AML checks, dispute resolution, UAT participation, and cross-functional support to ensure timely, compliant end-to-end service delivery.

The ideal candidate has 4+ years in banking operations, strong KYC/AML knowledge, and proficiency in Excel VBA.

Qualifications

• Bachelor's degree in Banking, Finance or equivalent.
• Minimum 4 years of banking experience in a similar function.
• Strong awareness of KYC/AML regulations and risk and control requirements.
• Knowledge of card operations and applicable card product practices.
• Excellent communication, time management and multi-tasking abilities.

Responsibilities

• Establish SOPs for the new Card business and coordinate with Product teams.
• Perform daily clearing and settlement reconciliation with Visa/Mastercard and GL accounts; resolve settlement breaks.
• Reconcile Nostro and Securities Custody accounts daily/weekly/monthly.
• Manage end-to-end chargeback/dispute resolution per VISA/Mastercard timelines.
• Support ad-hoc projects related to Card products and participate in UAT testing.
• Perform first-level AML checks (SWIFT Screening, Oracle, IHS) and raise STRs when required.
• Verify signatures on manually submitted applications.
• Provide cross-functional support within Operations and ensure service levels are met.
• Collaborate with stakeholders to monitor business performance and drive improvements.

Skills

Communication

Time management

Multi-tasking

Attention to detail

Team player

Independent worker

Risk & controls awareness

KYC/AML knowledge

Education

Bachelor's degree in Banking/Finance

Tools

MS Excel VBA

Job description

Green Link Digital Bank in Singapore seeks a Senior Operations Officer to establish SOPs for the Card business and manage daily reconciliation with payment schemes and internal ledgers. The role covers AML checks, dispute resolution, UAT participation, and cross-functional support to ensure timely, compliant end-to-end service delivery.

The ideal candidate has 4+ years in banking operations, strong KYC/AML knowledge, and proficiency in Excel VBA.