Senior Business Product Manager - Regional Cross Border

Shopee; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Shopee is seeking a Product/Project Manager to lead cross-border e-commerce initiatives across development, operations and marketing in a fast-paced environment. You will own end-to-end product cycles, craft BRDs, and coordinate with global teams to ensure timely, quality deliverables.

The role requires strong analytical thinking, excellent communication, and a track record of managing multiple projects from ideation to launch. A university degree in a technical field is preferred.

Qualifications

• Bachelor's degree in Engineering/CS or related field.
• At least 3 years in product design or project management.
• Experience in system design or RESTful API design is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.

Responsibilities

• Facilitate cross-border e-commerce activities across business development, operations, BI, marketing, payment, warehouse and logistics; provide product solutions and live issue support.
• Oversee the full product lifecycle from planning to implementation using agile methodologies.
• Engage internal and external stakeholders; translate requirements into BRDs.
• Coordinate with PMs and regional teams to ensure design fulfills cross-border needs and conduct testing.
• Manage feature rollout with training, deployment planning and ongoing support; drive improvements for user experience.

Skills

Product design

Project management

Stakeholder management

Analytical thinking

Communication

Team player

Education

Bachelor's degree in Engineering or CS

Job description

Job Description

• Facilitate the team in handling Shopee’s Cross Border e-commerce activities, including business development, operations, business intelligence, marketing, payment, warehouse and logistics. Provide corresponding product solution / support for features and live issues
• Responsible for overseeing the whole product cycle (planning, researching, designing, developing, and implementing) of Cross Border Ecommerce products. Apply agile methodology, conduct data analysis and prioritise requirements accordingly
• Engage internal and external stakeholders, build up domain expertise to understand business requirements and identify strategic opportunities
• Focus on centralising all product-related requests from all fronts of Cross Border departments and putting them into well-written business requirement documents (BRD)
• Coordinate with other PMs and locals to ensure proper product design can fulfil Cross Border business needs. Prepare and conduct necessary testings
• Manage feature rollout closely with business with training, deployment planning, day-to-day support, feedback gathering, etc.
• Ensure live issues are handled properly and timely. Drive solution and enhancement to reduce systematic issues and improve user experience

Requirements

• Bachelor's degree, preferably in Engineering, Computer Science or a related technical field with system knowledge
• Minimum 3 years of experience in product design or project management. Experience in system design / architecture or restful API design / implementation would be an advantage
• Strong in logic, critical thinking and problem solving skills. Proven ability to handle complex system requests
• Good understanding of eCommerce markets, competition and customers or Cross Border business
• Strong ownership, with a self-starter mindset, and willingness to learn
• Adaptable, open minded and comfortable working in a dynamic environment
• Proven track record in managing multiple projects and deliver on time
• Effectively communicate complex business/technical information with different audiences verbally or in writing
• Team player, able to work effectively with people at all levels in an organisation