Senior Business Architect

DSV Contract Logistics Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

DSV Contract Logistics Pte. Ltd. is seeking an Application & Integration specialist to support contract logistics operations. You will translate warehouse processes into practical system solutions, configure WMS, and support deployments and post-go-live activities.

The role emphasizes collaboration with Operations and IT, focusing on reporting, automation, and continuous improvement to enhance operational visibility and efficiency.

Qualifications

• Bachelor’s degree in a logistics or related field with 2–4 years in application support or system implementation.
• Experience implementing WMS, warehouse systems, and operational reporting.
• Lean Six Sigma or data analytics skills are a plus but not required.

Responsibilities

• Gather and analyze business needs and translate them into system solutions and configurations.
• Support end-to-end application implementation including design, testing, deployment, and training.
• Assist WMS migrations, upgrades, and change requests aligned with operations.
• Configure WMS, validate EDI/API requirements, and troubleshoot with Operations.
• Collaborate with stakeholders to drive adoption, standardization and continuous improvement.
• Develop dashboards and automation to improve visibility, efficiency and data quality.
• Identify process or system improvements from workflow and performance data.

Skills

WMS implementation

Requirement analysis

Stakeholder management

Process improvement

Communication

SQL/Python basics

Education

Bachelor’s Degree in Logistics or related

Lean Six Sigma certification (advantage)

Tools

PowerBI

PowerApps

Power Automate

VBA

SQL

Python

Job description

About the role

The role is primarily responsible for Application & Integration for Contract Logistics operations, including business requirement analysis, application design, WMS/system configuration, testing, implementation support, user training, and post-go-live support. The role works closely with Operations, IT, Project Implementation team, and business users to translate warehouse process and operational requirements into practical system solutions. The role will also support operational excellence activities such as application implementation, operational reporting, process standardization and automation.

Key Responsibilities:

• Gather and analyze business requirements, translating them into effective system solutions, configurations, reports, and enhancement specifications.

• Support end-to-end application implementation, including design, configuration, testing, deployment, user training, troubleshooting, and post-go-live support.

• Support WMS migrations, upgrades and manage change requests aligned with operations requirements.

• Configure WMS applications, validate EDI/API requirements and conduct troubleshooting with Operations as necessary.

• Collaborate with Operations, IT, and business stakeholders to drive system adoption, process standardization, and continuous improvement.

• Develop reporting, dashboards, automation, and digital solutions to improve operational visibility, efficiency, and data quality.

• Identify and recommend process or system improvements through analysis of operational workflows, performance data, and business requirements.

Skills Required:

• Good understanding of Contract Logistics, warehouse processes, and system-enabled operations.

• Strong understanding of WMS implementation/support;Blue YonderWMS Dispatcher experience is an advantage.

• Strong capability in requirement analysis, functional design, configuration, testing, implementation support, and documentation.

• Process mapping, workflow analysis, issue investigation, and root cause analysis skills are advantages.

• Experience with PowerBI, PowerApps, Power Automate, VBA, SQL, Python, or similar tools is an advantage.

• Clear communication, stakeholder management, user training, ownership, and learning agility.

Experience and Qualification:

• Bachelor’s Degree in Logistics, Supply Chain, Engineering, Information Systems, Data Analytics, Business Analytics, or related disciplines.

• At least 2 to 4 years of relevant experience in application support, system implementation, business analysis, contractlogisticsoperations, operational reporting, or process improvement.

• Experience in WMS implementation, warehouse system support, application configuration,logisticstechnology projects, or internationallogisticsenvironment is required.

• Lean Six Sigma, Business Analytics, Data Analytics, or related certification is an advantage but not mandatory.

Personal Attributes:

• Analytical, structured, practical, and hands-on.

• Comfortable working between business operations and system/application teams.

• Able to communicate clearly with stakeholders atdifferent levels.

• Proactive, responsible, adaptable, and able to take ownership while working collaboratively.