Senior Business Architect

Dsv Air & Sea SAU; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

DSV Air & Sea SAU is seeking an Application & Integration specialist for Contract Logistics operations in Singapore. You will analyze business requirements, design solutions, configure WMS, test, deploy, train users and provide post-go-live support.

You will collaborate with Operations, IT, and business users to standardize processes, implement automation, and build dashboards that improve visibility and data quality across the logistics network.

Qualifications

• 2–4 years of relevant experience in application support, system implementation, or business analysis.
• Experience with WMS implementations and warehouse systems.
• Ability to analyze requirements and translate into system configurations.
• Knowledge of BI/tools and data analytics is a plus.

Responsibilities

• Gather and analyze business requirements and translate them into system solutions.
• Support end-to-end application implementation including testing and post-go-live support.
• Configure WMS applications and validate integration requirements.
• Develop reporting, dashboards, and automation to improve visibility.

Skills

Contract logistics

WMS implementation

Requirement analysis

Process mapping

Stakeholder management

Documentation

Communication

Learning agility

Data analysis

Operational reporting

Education

Bachelor0s degree in Logistics, Supply Chain, Engineering, Information Systems, Data Analytics, or related disciplines

Lean Six Sigma certification (advantage)

Tools

PowerBI

PowerApps

Power Automate

SQL

Python

VBA

Job description

The role is primarily responsible for Application & Integration for Contract Logistics operations, including business requirement analysis, application design, WMS/system configuration, testing, implementation support, user training, and post-go-live support. The role works closely with Operations, IT, Project Implementation team, and business users to translate warehouse process and operational requirements into practical system solutions. The role will also support operational excellence activities such as application implementation, operational reporting, process standardization and automation.

Key Responsibilities

• Gather and analyze business requirements, translating them into effective system solutions, configurations, reports, and enhancement specifications.
• Support end-to-end application implementation, including design, configuration, testing, deployment, user training, troubleshooting, and post-go-live support.
• Support WMS migrations, upgrades and manage change requests aligned with operations requirements.
• Configure WMS applications, validate EDI/API requirements and conduct troubleshooting with Operations as necessary.
• Collaborate with Operations, IT, and business stakeholders to drive system adoption, process standardization, and continuous improvement.
• Develop reporting, dashboards, automation, and digital solutions to improve operational visibility, efficiency, and data quality.
• Identify and recommend process or system improvements through analysis of operational workflows, performance data, and business requirements.

Skills Required

• Good understanding of Contract Logistics, warehouse processes, and system-enabled operations.
• Strong understanding of WMS implementation/support;Blue YonderWMS Dispatcher experience is an advantage.
• Strong capability in requirement analysis, functional design, configuration, testing, implementation support, and documentation.
• Process mapping, workflow analysis, issue investigation, and root cause analysis skills are advantages.
• Experience with PowerBI, PowerApps, Power Automate, VBA, SQL, Python, or similar tools is an advantage.
• Clear communication, stakeholder management, user training, ownership, and learning agility.

Experience and Qualification

• Bachelor’s Degree in Logistics, Supply Chain, Engineering, Information Systems, Data Analytics, Business Analytics, or related disciplines.
• At least 2 to 4 years of relevant experience in application support, system implementation, business analysis, contract logistics operations, operational reporting, or process improvement.
• Experience in WMS implementation, warehouse system support, application configuration,logisticstechnology projects, or internationallogisticsenvironment is preferred.
• Lean Six Sigma, Business Analytics, Data Analytics, or related certification is an advantage but not mandatory.

Personal Attributes

• Analytical, structured, practical, and hands-on.
• Comfortable working between business operations and system/application teams.
• Able to communicate clearly with stakeholders atdifferent levels.
• Proactive, responsible, adaptable, and able to take ownership while working collaboratively.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.