Senior Business Analyst (Payments)

Technopals Pte.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Technopals Pte.Ltd. in Singapore seeks a highly experienced Senior Business Analyst to support a complex, multi-stakeholder technology program. The role emphasizes requirements analysis, documentation, system interface alignment, and cross-functional communication.

The successful candidate will engage stakeholders, design functional solutions, and oversee testing and integration efforts across various teams and partners, while driving continuous improvement in a fast-paced environment.

Qualifications

• 5–8 years of Business Analysis experience in large-scale IT or financial services projects.
• Strong skills in requirements gathering, documentation, interface design, and testing lifecycle.
• Experience with cross-functional teams, vendors, and integration partners.
• Excellent communication, documentation, and stakeholder management skills.
• Ability to work in fast-paced environments and resolve technical issues.
• Must be currently based in Singapore.

Responsibilities

• Engage and collaborate with stakeholders to understand, validate, and document user, system, and business requirements.
• Assist in identifying necessary customizations based on business needs.
• Design functional solutions, workflows, and conceptual documentation.
• Facilitate communication during requirement gathering, design, reviews, and approvals.
• Review FSD, TSD, ISD, Configurations, E2E mappings, and ERD documents.
• Review RTM to ensure full requirement coverage.
• Document communications and clarifications across project phases.
• Support design change management ensuring all updates are reflected.
• Align integration protocols and system interface requirements with stakeholders.
• Prepare and maintain the Interface Register.
• Consolidate evidence of interface connectivity from surrounding systems.
• Document integration aspects including SOD/EOD, ACK/NACK, and protocols.
• Consolidate ping test evidence across environments.
• Consolidate results and findings for reporting to the Project Manager.
• Develop deep understanding of business domain and system architecture.
• Support continuous improvements and best practices.

Skills

Stakeholder management

Requirements gathering

Documentation

Communication

Interface design

Testing lifecycle

Job description

Fusionopolis Place, Singapore | Posted on 09/12/2025

We are seeking a highly experienced Senior Business Analystto support a complex, multi-stakeholder technology program. The ideal candidatewill have strong capabilities in requirement analysis, functionaldocumentation, system interface alignment, and cross-functional communication.

Key Responsibilities

Requirement Analysis & Stakeholder Management

• Engage and collaborate with stakeholders tounderstand, validate, and document user, system, and business requirements.
• Assist in identifying necessary customizationsbased on business needs.
• Design functional solutions, workflows, andconceptual documentation.
• Facilitate communication during requirementgathering, design, reviews, and approvals.

Documentation & Design Governance

• Review FSD, TSD, ISD, Configurations, E2Emappings, and ERD documents.
• Review RTM to ensure full requirementcoverage.
• Document communications and clarificationsacross project phases.
• Support design change management ensuring allupdates are reflected.

Testing Support & QA Alignment

• Assist in preparing and reviewing test casesand sanity runbooks.
• Consolidate technical Q&A responses intodeliverables.
• Track and drive closure of QA items.
• Facilitate discussions to resolve technicalqueries and obtain sign-off.

Interface Connectivity & System Integration

• Align integration protocols and systeminterface requirements with stakeholders.
• Prepare and maintain the Interface Register.
• Consolidate evidence of interface connectivityfrom surrounding systems.
• Document integration aspects includingSOD/EOD, ACK/NACK, and protocols.
• Consolidate ping test evidence acrossenvironments.

Data & Migration Alignment

• Consolidate results and findings for reportingto the Project Manager.

Domain Expertise & Continuous Improvement

• Develop deep understanding of business domainand system architecture.
• Support continuous improvements and bestpractices.

Requirements

• 5–8 years of Business Analysis experience inlarge-scale IT or financial services projects.
• Strong skills in requirements gathering,documentation, interface design, and testing lifecycle.
• Experience with cross-functional teams,vendors, and integration partners.
• Excellent communication, documentation, andstakeholder management skills.
• Ability to work in fast-paced environments andresolve technical issues.
• Must be currently based in Singapore.

Technopals Pte.Ltd. is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.