Senior Business Analyst

SCIENTE; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

SCIENTE is seeking a proactive Senior Business Analyst to drive cross-functional digital initiatives. You will own requirements discovery, process analysis and data-driven delivery support, collaborating with product, engineering, operations and business teams.

Ideal candidates have 3–5 years BA experience, strong SQL/Excel data analysis, and expertise in user stories, UAT and agile environments. The role involves shaping dashboards and insights for decision-making in a dynamic setting.

Qualifications

• Academic background in IS/CS/Business/Operations.
• 3–5 years of Business Analysis experience.
• Experience with requirements elicitation, stakeholder interviews and workshops.
• Strong business process analysis and mapping skills.
• Hands-on data analysis using SQL and Excel.

Responsibilities

• Lead requirements discovery via interviews, workshops and research.
• Analyze processes to identify gaps and improvement opportunities.
• Perform data analysis to identify trends and insights.
• Translate needs into testable requirements and user stories.
• Collaborate with product, design, engineering, operations and business teams.
• Develop data findings and dashboards to support decisions.
• Support experiments, pilots and go-live readiness.
• Lead testing activities including UAT and defect resolution.
• Support sprint planning, backlog refinement and delivery tracking.
• Manage scope, risks and dependencies to keep initiatives on track.
• Facilitate stakeholder discussions and drive alignment.
• Share knowledge and mentor junior BAs.

Skills

Requirements elicitation

Stakeholder interviews

Workshops

Business process analysis

Data analysis

SQL

Excel

Data visualization

User stories

Acceptance criteria

UAT

Agile / Scrum

Stakeholder management

Communication

Problem-solving

Education

Bachelor's degree in Information Systems / Computer Science / Business / Operations Management

Tools

Power BI

Tableau

Excel

Visio

Lucidchart

SQL

Job description

We are looking for a proactive and experienced Senior Business Analyst to support complex and cross-functional digital initiatives. The role will focus on requirements discovery, business process analysis, data analysis and delivery support, working closely with stakeholders, product, engineering, operations and business teams.

Mandatory Skill-set

• Degree in Information Systems, Computer Science, Business, Operations Management, or a related discipline;
• Must have 3-5 years of relevant Business Analysis experience;
• Strong experience in requirements elicitation, stakeholder interviews and workshops;
• Strong business process analysis, process mapping and improvement skills;
• Hands-on experience in data analysis using SQL, Excel or similar tools;
• Experience with data visualisation / dashboards and presenting insights;
• Strong in user stories, acceptance criteria, use cases and functional documentation;
• Experience supporting UAT, testing, defect resolution and implementation;
• Experience working in Agile / Scrum environments;
• Strong stakeholder management, communication and problem-solving skills.

Desired Skill-set

• Familiarity with Power BI, Tableau, Excel, Visio or Lucidchart;
• Experience with prototyping, pilots or POCs;
• Experience mentoring junior BAs;
• Exposure to service design or user research.

Responsibilities

• Lead requirements discovery through stakeholder interviews, workshops and research;
• Analyse business processes to identify gaps, pain points and improvement opportunities;
• Conduct data analysis to identify trends, insights and support evidence-based recommendations;
• Translate business needs into structured and testable requirements, user stories, acceptance criteria and process flows;
• Work with product, design, engineering, operations and business teams to develop practical solutions;
• Develop and present data findings, dashboards and visualisations to support decision-making;
• Support experiments, prototypes and pilots to validate proposed solutions where required;
• Lead testing and validation activities, including UAT, test scenarios, defect clarification and go-live readiness;
• Support sprint planning, backlog refinement, release planning and delivery tracking;
• Manage scope, dependencies, risks and issues to keep initiatives on track;
• Facilitate stakeholder discussions and drive alignment across different stakeholder groups;
• Identify opportunities for continuous improvement and better ways of working;
• Provide guidance and knowledge-sharing to junior BAs where required.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.