Senior Business Analyst

SUNLINE TECHNOLOGY (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Sunline Technology (Singapore) Pte. Ltd. is seeking an experienced Senior Business Analyst/Functional Consultant to gather business requirements and translate them into actionable system specifications.

You will guide clients toward standard product capabilities, minimize unnecessary customisation, and prepare detailed FS/SDs, gap analyses, test cases, and user manuals. You will support QA, FAT, SIT and UAT activities, coordinate sign-offs, and collaborate with cross-functional teams, Product,

Qualifications

• Senior: 5–8 years of relevant experience in Business Analysis or Banking Technology.
• Experience in banking systems, core/digital banking, payments, lending, deposits is highly preferred.
• Strong requirements gathering, business process analysis, and preparation of FSDs.
• Familiar with FAT, SIT and UAT testing processes.
• Able to translate customer pain points into practical system requirements.
• Strong analytical, problem-solving, documentation and stakeholder-management skills.
• Experience with cross-functional teams including Product, R&D, Sales, PMO and Delivery.
• Presales experience (RFP responses, POC support or demonstrations) is an advantage.
• Good command of English; additional languages are a plus.
• Exposure to AI tools for documentation or productivity is a plus.

Responsibilities

• Gather and analyse customer requirements and translate them into clear functional specs.
• Guide clients to standard product capabilities to minimise customisation.
• Prepare and update FSDs, requirement specifications, gap analyses, user manuals and test cases.
• Conduct walkthroughs and drive customer sign-off across reviews.
• Support QA, FAT, SIT and UAT activities, including test planning and issue tracking.
• Collaborate with customers to strengthen system understanding for UAT readiness.
• Consolidate common requirements across projects and work with Product Management and R&D on enhancements.
• Support presales activities including product demos, POC execution, and RFP responses.

Skills

Business Analysis

Requirements Gathering

Functional Documentation

Stakeholder Management

Test Planning

UAT

Cross-functional Collaboration

Education

Bachelor's degree in Business, Finance, Banking, Information Systems, or related field

Job description

Key Responsibilities:

• - Gather and analyse customer business requirements, identify pain points, and translate needs into clear functional requirements.
• - Manage customer expectations and guide clients toward standard product capabilities to minimise unnecessary customisation.
• - Prepare, maintain and update FSDs, requirement specifications, gap-analysis reports, user manuals, training materials and test cases.
• - Conduct requirement walkthroughs, coordinate internal and external reviews, and drive timely customer sign-off.
• - Support QA, FAT, SIT and UAT activities, including test planning, test-case preparation, execution, issue tracking and quality monitoring.
• - Work closely with customers to strengthen system understanding and support effective UAT preparation and execution.
• - Consolidate common requirements across projects and work with Product Management and R&D on product enhancement and continuous iteration.
• - Support presales activities including product demonstrations, customer Q&A, POC execution, RFP responses and initial solution preparation.
• - Collaborate with cross-functional teams and external stakeholders while maintaining proper documentation, version control and knowledge sharing.

Requirements:

• - Bachelor’s degree in Business, Finance, Banking, Information Systems, Computer Science, or a related field.

Working Experience requirement:

Senior: At least 5-8 years of relevant experience in Business Analysis, Functional Consulting, Banking Technology, or similar roles.

• - Experience in banking systems, core banking, digital banking, payments, lending, deposits, or related financial services is highly preferred.
• - Strong experience in requirements gathering, business process analysis, functional documentation, and preparation of FSDs.
• - Familiar with software delivery and testing processes such as FAT, SIT and UAT.
• - Able to communicate effectively with customers, understand business pain points, and translate them into practical system requirements.
• - Strong analytical, problem-solving, documentation and stakeholder-management skills.
• - Comfortable working with cross-functional teams including Product, R&D, Sales, PMO and Delivery teams.
• - Experience in presales, RFP responses, POC support or solution demonstrations will be an advantage.
• - Good command of English, both written and spoken; additional language capability would be an advantage.
• - Exposure to AI tools for documentation, analysis or productivity enhancement is a plus