Senior Business Analyst

Phillip Capital Inc.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Benefits offered by this job

Collaborative environment

Cutting-edge projects

Career growth

Competitive package

Job summary

Phillip Capital Inc. is seeking a Senior Business Analyst to bridge business and IT, leading IT projects, product development, and AI-driven transformation in Singapore.

You will gather requirements, translate them into functional specs, and collaborate across SDLC with product managers and developers to deliver on time and with high quality. You will support automation initiatives, testing, and deployment, while ensuring regulatory compliance, security, and governance are maintained across

Qualifications

• Strong analytical, documentation, and communication skills.
• Experience documenting user requirements, data workflows, and UI mockups.
• Ability to translate business needs into functional and technical specs.

Responsibilities

• Lead requirements gathering with system owners and stakeholders.
• Document detailed user requirements, use cases, and data schemas.
• Collaborate with product managers and developers through SDLC.
• Identify and propose IT/AI solutions considering risk and feasibility.
• Prepare test plans and support SIT/UAT and implementation.
• Coordinate with infrastructure for network and hardware setup.
• Monitor KPIs and drive process improvements through digital transformation.
• Support ISO/IEC 27001 and CREST-related compliance efforts.

Skills

Analytical thinking

Documentation

Communication

Independent work

Requirements gathering

Education

Diploma or Degree in IT/Business

Tools

JIRA

Confluence

Microsoft Office

SQL concepts

Job description

We are seeking a forward-thinking and detail-orientedSenior Business Analystto lead and support IT projects, product development, AI-driven business transformation, infrastructure setup, and compliance initiatives. This role bridges business and technology, ensuring solutions are aligned with strategic goals, delivered on time, and optimized for performance, innovation, and regulatory standards.

Key Responsibilities:

Requirements Gathering & Analysis

• Engage with system owners, business users, and stakeholders to understand business objectives and user needs.
• Document detailed user requirements including data workflows, mockup UI designs, use cases, and database schema designs.
• Translate business needs into functional and technical specifications.

Project & Product Development

• Collaborate with product managers and developers throughout the Software Development Life Cycle (SDLC).
• Support sprint planning, backlog grooming, and roadmap discussions.
• Identify and propose suitable IT and AI solutions, considering risk, cost, and feasibility.

AI & Automation Integration

• Collaborate with internal teams to identify opportunities for automation and intelligent systems.
• Define business use cases for AI applications such as predictive analytics, chatbots, and process automation.
• Support the implementation and evaluation of AI models and tools to improve decision-making and operational efficiency.

Testing & Implementation

• Prepare test plans and user guides aligned with business requirements.
• Coordinate and assist in System Integration Testing (SIT), User Acceptance Testing (UAT), and implementation activities.
• Conduct system demos and provide training and testing support.

Infrastructure & Technical Support

• Assist in network configuration tasks including IP setup, firewall rules, and connectivity troubleshooting.
• Support hardware setup including workstations, servers, routers, and peripheral devices.
• Coordinate with infrastructure teams to ensure systems are properly configured and maintained.
• Provide Level 1 technical support to clients and users.

Business Process Improvement

• Analyze existing workflows and identify areas for optimization and digital transformation.
• Recommend and implement process improvements using technology and data insights.
• Monitor performance metrics and KPIs to assess the impact of implemented changes.

Compliance & Certification Support

• Participate in activities related toISO/IEC 27001implementation and audits, including risk assessments, control documentation, and policy reviews.
• Support initiatives and documentation forCREST certification, ensuring alignment with cybersecurity standards and best practices.
• Collaborate with internal teams to maintain compliance with data protection, security, and governance frameworks.

Support & Communication

• Track project progression and provide regular updates to the project manager.
• Facilitate clear communication between business and technical teams.
• Maintain documentation and ensure alignment with IT governance and compliance standards.

Requirements:

• Diploma or Degree in Information Technology, Business Administration, or related field.
• Strong analytical, documentation, and communication skills.
• Ability to work independently and manage multiple projects concurrently.
• Eagerness to learn and continuously improve.

Preferred Skills:

• Experience with programming languages and technologies such as:
  • PHP, C#, .NET
  • MySQL, PostgreSQL, MSSQL
  • JavaScript, HTML, CSS
• Familiarity with Agile and Waterfall methodologies.
• Exposure to AI technologies, data analytics, or automation tools.
• Basic understanding of networking concepts and hardware setup.
• Experience with tools like JIRA, Confluence, and Microsoft Office Suite.
• Knowledge of ISO/IEC 27001 and CREST certification frameworks.

What We Offer:

• A collaborative and innovative work environment.
• Opportunities to work on cutting-edge AI, infrastructure, and compliance projects.
• Professional development and career growth.
• Competitive compensation and benefits package.