In this role, you will help transform manual and fragmented processes into efficient, data-driven and scalable digital solutions. You will bridge business needs and technology execution, using AI, data and automation to improve decision-making and operational performance. Working closely with business stakeholders, DIT teams and vendors, you will support end-to-end digitalization projects that deliver measurable and sustainable business value.
Key Responsibilities
1. Digitalization, AI, Data & Process Improvements
- Support the discovery, design and delivery of digitalization initiatives for internal operations, process automation and system enhancements.
- Engage business stakeholders to identify pain points and translate them into practical, scalable technical solutions.
- Document and redesign critical business processes to improve efficiency, scalability and maintainability.
- Assistin building data pipelines, internaltoolsand automation workflows, with pragmatic build-versus-buy recommendations.
- Support AI-powered initiatives, including process automation, predictiveanalyticsand LLM-based tools where relevant.
- Contribute to scalable technology foundations through sound data modelling, systemintegrationand engineering practices.
2. Project & Stakeholder Management
- Collaborate with business users, DITteamsand vendors to deliver digitalization projects from requirements gathering through deployment and iteration.
- Assistin evaluating and managing third-party vendors and platforms to ensure fit-for-purpose outcomes.
- Maintain clear documentation, solutiongovernanceand engineering standards to reduce key-person dependency and support long-term maintainability.
3. Continuous Improvement & Innovation
- Stay current with emerging technologies and propose innovative solutions that improve the way work is performed.
- Promote digital awareness and a culture of continuous process improvement across business teams.
Requirements:
Qualifications & Experience
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, DataEngineeringor a related technical discipline.
- At least 4 years of relevant experience in software engineering, data engineering, ITapplicationsor analytics-related projects.
- Experience contributing to digitalization or transformation projects frominceptionto production.
- Experience with requirements gathering,identifyingbusinessneedsand recommending solutions that deliver stakeholder value.
- Experience applying AI to business problems and exposure to operational or back-office processes areadvantageous.
- Relevant certifications such as Azure Data Engineer, Databricks Certified Associate, PMP, PRINCE2, CBAP or ITIL areadvantageous.
Technical Skills
- Proficiencyin at least one modern programming language, such as Python,Javaor TypeScript.
- Strong SQL skills, including manipulation and transformation of datasets and an understanding of SQL tuning.
- Knowledge of ETL/ELT pipelines, datamodellingand integration across systems.
- Hands-on experience with Power BI or other datavisualisationtools.
- Experience with APIs,automationand data platforms, preferably Databricks, isadvantageous.
- Familiarity with cloud platforms, preferably Azure, modern DevOps practices, SaaStoolsand enterprise systems isadvantageous.
Skills & Attributes
- Strong analytical and problem-solving skills, with an ability to identify root causes rather than address symptoms only.
- Creative and resourceful, with the ability to propose practical solutions within resource constraints.
- Effective communication skills and the ability to translate technical concepts for non-technical stakeholders.
- Self-directed, detail-oriented and comfortable managing ambiguity in a dynamic environment.
- Strong sense of ownership and a genuine passion for using technology to make work smarter and more efficient.