Senior Business Analyst

Sunline Technology; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Sunline Technology is seeking a Senior Business Analyst/Functional Consultant in Singapore to translate business needs into clear functional requirements and guide customers to standard product capabilities. You will manage stakeholders, prepare FSDs and test artifacts, and support presales activities.

You should have a bachelor’s degree in a related field and 5–8 years of relevant experience in banking technology, with strong communication skills and proficiency in documenting complex processes.

Qualifications

• Bachelor’s degree in Business, Finance, Banking, Information Systems, Computer Science, or a related field.
• Senior: At least 5-8 years of relevant experience in Business Analysis, Functional Consulting, Banking Technology, or similar roles.
• Experience in banking systems, core banking, digital banking, payments, lending, deposits, or related financial services is highly preferred.
• Strong experience in requirements gathering, business process analysis, functional documentation, and preparation of FSDs.
• Familiar with software delivery and testing processes such as FAT, SIT and UAT.
• Able to communicate effectively with customers, understand business pain points, and translate them into practical system requirements.
• Strong analytical, problem-solving, documentation and stakeholder-management skills.
• Comfortable working with cross-functional teams including Product, R&D, Sales, PMO and Delivery teams.
• Experience in presales, RFP responses, POC support or solution demonstrations will be an advantage.
• Good command of English, both written and spoken; additional language capability would be an advantage.
• Exposure to AI tools for documentation, analysis or productivity enhancement is a plus.

Responsibilities

• Gather and analyse customer business requirements, identify pain points, and translate needs into clear functional requirements.
• Manage customer expectations and guide clients toward standard product capabilities to minimise unnecessary customisation.
• Prepare, maintain and update FSDs, requirement specifications, gap-analysis reports, user manuals, training materials and test cases.
• Conduct requirement walkthroughs, coordinate internal and external reviews, and drive timely customer sign-off.
• Support QA, FAT, SIT and UAT activities, including test planning, test-case preparation, execution, issue tracking and quality monitoring.
• Work closely with customers to strengthen system understanding and support effective UAT preparation and execution.
• Consolidate common requirements across projects and work with Product Management and R&D on product enhancement and continuous iteration.
• Support presales activities including product demonstrations, customer Q&A, POC execution, RFP responses and initial solution preparation.
• Collaborate with cross-functional teams and external stakeholders while maintaining proper documentation, version control and knowledge sharing.

Skills

Requirements gathering

Business analysis

Stakeholder management

Documentation

Analytical thinking

Cross-functional collab

QA/UAT support

Presales support

Education

Bachelor’s degree in Business/Banking/IT

Job description

Key Responsibilities:

• - Gather and analyse customer business requirements, identify pain points, and translate needs into clear functional requirements.
• - Manage customer expectations and guide clients toward standard product capabilities to minimise unnecessary customisation.
• - Prepare, maintain and update FSDs, requirement specifications, gap-analysis reports, user manuals, training materials and test cases.
• - Conduct requirement walkthroughs, coordinate internal and external reviews, and drive timely customer sign-off.
• - Support QA, FAT, SIT and UAT activities, including test planning, test-case preparation, execution, issue tracking and quality monitoring.
• - Work closely with customers to strengthen system understanding and support effective UAT preparation and execution.
• - Consolidate common requirements across projects and work with Product Management and R&D on product enhancement and continuous iteration.
• - Support presales activities including product demonstrations, customer Q&A, POC execution, RFP responses and initial solution preparation.
• - Collaborate with cross-functional teams and external stakeholders while maintaining proper documentation, version control and knowledge sharing.

Requirements:

• - Bachelor’s degree in Business, Finance, Banking, Information Systems, Computer Science, or a related field.

Working Experience requirement:

• Senior: At least 5-8 years of relevant experience in Business Analysis, Functional Consulting, Banking Technology, or similar roles.
• - Experience in banking systems, core banking, digital banking, payments, lending, deposits, or related financial services is highly preferred.
• - Strong experience in requirements gathering, business process analysis, functional documentation, and preparation of FSDs.
• - Familiar with software delivery and testing processes such as FAT, SIT and UAT.
• - Able to communicate effectively with customers, understand business pain points, and translate them into practical system requirements.
• - Strong analytical, problem-solving, documentation and stakeholder-management skills.
• - Comfortable working with cross-functional teams including Product, R&D, Sales, PMO and Delivery teams.
• - Experience in presales, RFP responses, POC support or solution demonstrations will be an advantage.
• - Good command of English, both written and spoken; additional language capability would be an advantage.
• - Exposure to AI tools for documentation, analysis or productivity enhancement is a plus