Senior Auto Accident Claims Lead

Mintgroom; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Career progression

Job summary

Mintgroom in Singapore is expanding its automotive division into motor accident claims and insurance repair. We seek an experienced Senior Motor Accident Claims Executive who can manage claims from start to completion and help grow the accident claims department.

You will handle claims end-to-end, advise customers on reporting and procedures, prepare documents and repair quotations, liaise with insurers and surveyors, and drive process improvements with new SOPs.

Qualifications

• Minimum 3 years of motor accident claims experience in Singapore.
• Strong knowledge of the Singapore motor accident insurance claim process.
• Experience with Own Damage and Third-Party claims.
• Ability to prepare accident repair quotations and supporting documentation.

Responsibilities

• Handle motor accident insurance claims from start to completion.
• Advise customers on accident reporting and insurance claim procedures.
• Prepare and submit all necessary claim documents.
• Liaise with insurers, surveyors, loss adjusters, lawyers and other relevant parties.
• Coordinate accident repairs with workshop and spray painting teams.
• Follow up on claim approvals and repair authorisations.
• Build and maintain relationships with insurers and industry partners.
• Develop and improve SOPs and workflows for the Accident Claims Department.

Skills

Communication skills

Negotiation skills

Independent worker

Multitasking

Job description

Mintgroom in Singapore is expanding its automotive division into motor accident claims and insurance repair. We seek an experienced Senior Motor Accident Claims Executive who can manage claims from start to completion and help grow the accident claims department.

You will handle claims end-to-end, advise customers on reporting and procedures, prepare documents and repair quotations, liaise with insurers and surveyors, and drive process improvements with new SOPs.