Senior Associate, L2 Production Support Engineer, Wealth Management Technology, Group Technology

DBS Bank Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

DBS Bank Ltd in Singapore East is seeking a Senior Associate, L2 Production Support Engineer within Wealth Management Technology. You will provide L2 production support for wealth applications, ensure high availability, monitor system health, lead incident management with RCA, automate tasks, collaborate with dev and infra to deploy updates, and maintain runbooks and DR readiness.

The role requires a Bachelor’s degree in CS/IT, strong OS and database experience, scripting skills (Python, Bash,

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• L2 production support experience for banking/trading applications is required.
• Hands-on with Linux/Unix and Windows; proficient with SQL/Oracle/NoSQL databases.
• Scripting (Python, Bash, PowerShell) for automation and monitoring.
• Familiar with monitoring/observability tools like Geneos, Splunk, Grafana, AppDynamics.
• Experience with CI/CD, Docker, Kubernetes, and cloud platforms (AWS/Azure/GCP).
• Strong analytical and problem-solving skills; ability to work under pressure.
• Willingness to participate in on-call rotation.

Responsibilities

• Provide L2 production support for Wealth Management applications to ensure high availability and minimal downtime.
• Monitor system health, performance, and capacity using enterprise tools and dashboards.
• Lead incident management with rapid RCA and permanent fixes to prevent recurrence.
• Automate repetitive operational tasks using scripting and automation frameworks.
• Collaborate with development and infrastructure teams to deploy updates safely into production.
• Maintain and update runbooks, technical documentation, and SOPs.
• Participate in disaster recovery drills and business continuity planning.

Skills

Incident management

Root cause analysis

Automation scripting

Monitoring & observability

CI/CD

Docker

Kubernetes

Cloud platforms

SQL/NoSQL

Linux/Windows

Python

Bash

PowerShell

Education

Bachelor’s degree in Computer Science / IT

Tools

Geneos

Splunk

Grafana

AppDynamics

Docker

Kubernetes

AWS

Azure

Google Cloud

Job description

## Senior Associate, L2 Production Support Engineer, Wealth Management Technology, Group TechnologyApply: Singapore - East: Full time: Posted Today: WD89493**Responsibilities*** Provide L2 production support for Wealth applications, ensuring high availability, stability, and minimal downtime.* Monitor system health, performance, and capacity using enterprise monitoring tools, proactively identifying and resolving potential issues.* Lead incident management processes, performing rapid root cause analysis (RCA) and implementing permanent fixes to prevent recurrence.* Automate repetitive operational tasks and reduce toil using scripting and automation frameworks.* Collaborate with development and infrastructure teams to deploy updates, patches, and new releases safely into production environments.* Maintain and update technical documentation, runbooks, and standard operating procedures.* Participate in disaster recovery (DR) drills and business continuity planning (BCP) activities. **Requirements*** Bachelor’s degree in Computer Science, Information Technology, or a related technical field.* Proven experience in L2 production support, specifically supporting Banca and Trading applications within a financial services environment.* Strong hands-on experience with operating systems (Linux/Unix, Windows) and database technologies (SQL, Oracle, or NoSQL).* Proficiency in scripting (such as Python, Bash, or PowerShell) for automation and monitoring.* Familiarity with monitoring and observability tools (such as Geneos, Splunk, Grafana, or AppDynamics).* Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and cloud platforms (AWS, Azure, or Google Cloud).* Strong analytical, troubleshooting, and problem-solving skills under high-pressure production environments.* Availability to support rotational on-call schedules as required.**Location:**DBS Asia Hub**Job:**Technology**Schedule:**Regular**Employee Status:**Full time