Senior Associate Director, Securities Services Accounts

HSBC Holdings plc; Singapore; Hybrid; SGD 180,000 - 240,000; Full time

Job summary

HSBC Singapore seeks an Associate Director – Account Management, Securities Services to lead client relationships across AO&M and drive a best-in-class account management proposition. You will coordinate with product, operations and digital teams to deliver growth, retention, and long-term value for strategic asset owners and managers.

You will operate in a hybrid work environment, engage with senior stakeholders, and oversee client plans, governance, and cross-sale initiatives while

Qualifications

• 8+ years' client management and senior operational leadership experience.
• Proven ability to lead executive-level meetings and presentations.
• Strong understanding of securities services and commercial drivers.
• Ability to navigate and influence across a large, global organisation.

Responsibilities

• Create and maintain detailed client plans that support wider growth strategies and ExCo planning.
• Ensure proactive management of issues across all products and jurisdictions by directing resources.
• Sponsor service improvement opportunities and prioritise change management agendas across the business.
• Establish an agreed governance framework and meeting schedules to deliver strong senior client engagement and maintain full compliance with internal controls.
• Client retention – work with product management, service delivery and client management to ensure high levels of client satisfaction and a referenceable client base.

Skills

Client management

Communication

Executive meetings

Relationship building

Cross-functional collaboration

Risk management

Job description

HSBC Singapore seeks an Associate Director – Account Management, Securities Services to lead client relationships across AO&M and drive a best-in-class account management proposition. You will coordinate with product, operations and digital teams to deliver growth, retention, and long-term value for strategic asset owners and managers.

You will operate in a hybrid work environment, engage with senior stakeholders, and oversee client plans, governance, and cross-sale initiatives while