Senior Associate/Associate, Stewardship (Events & Recognition) (Contract)

SUTD (Singapore University of Technology & Design); Singapore; On-site; SGD 50,000 - 68,000; Full time

Job summary

SUTD (Singapore University of Technology & Design) is seeking an organised Associate/Senior Associate (Stewardship) to support donor stewardship through events, recognition initiatives and personalised engagement activities.

The role collaborates with fundraisers, leadership, faculty and volunteers to deliver high-quality donor experiences that foster trust and long-term engagement, reporting to the Senior Manager (Stewardship).

Qualifications

• Bachelor’s degree required.
• Experience in donor relations or events is advantageous.
• Proactive, self-starter, resourceful and creative.
• Strong organisational skills and attention to detail.
• Excellent interpersonal communication and collaboration.
• Willing to work occasional evenings or weekends.

Responsibilities

• Donor Events & Engagement: plan and execute donor appreciation events, recognition receptions and milestone celebrations.
• Donor Recognition: maintain records of recognition initiatives and coordinate their implementation.
• Stewardship coordination: translate plans into scheduled activities and ensure timely follow‑through.
• Records & operations: document participation, engagement outcomes and vendor records in the Donor Management System.
• Other duties: support team during peak periods as required.

Skills

Donor relations

Event planning

Customer service

Interpersonal communication

Self-motivation

Time management

Education

Bachelor's degree

Job description

About The Role

The Office of Advancement & Development is seeking an organised, strategic and service-oriented Associate/ Senior Associate (Stewardship) to support the institution’s donor stewardship efforts in delivering donor events, recognition initiatives and personalised engagement activities.

This role plays a pivotal part in ensuring that donors at all levels feel valued, well-informed, and meaningfully connected to the impact of their philanthropy. The Associate/ Senior Associate will report to the Senior Manager (Stewardship) in the execution of donor stewardship across the university, following robust stewardship frameworks, and collaborating closely with fundraisers, leadership, faculty, and volunteers to deliver high-quality donor experiences that foster trust and long-term engagement.

What You Will Do

1. Donor Events & Engagement

• Work with fundraisers and relevant university units to develop programmes for donors
• Plan and execute donor appreciation events, recognition receptions, milestone celebrations, donor visits and other stewardship engagements. Coordinate event management, in accordance with university procedures.
• Responsible for procurement/production and delivery of festive/occasion gifts and/or greeting cards.

2. Donor Recognition

• Maintain records of donor recognition initiatives (e.g. plaques, donor walls, and naming signage), and coordinate their implementation, updates, and completion in accordance with approved donor commitments.

3. Stewardship coordination and donor experience

• Maintain the stewardship events and recognition calendar, translating approved donor stewardship plans into scheduled activities, assigned actions and timely follow-through.
• Track non-reporting stewardship commitments and donor enquiries, coordinate responses with the relevant colleagues, and escalation sensitive requests or service issues promptly.
• Work with Advancement Communications on event invitations, programmes, recognition copy and post-event coverage, ensuring accuracy, donor preferences and brand consistency.

4. Records and operational support

• Record event participation, recognition preferences, engagement outcomes and follow-up actions accurately in the Donor Management System.
• Maintain complete event, vendor, expenditure and recognition records, and handle donor information in accordance with university policies and data protection requirements.
• Prepare updates on event delivery, expenditure, donor feedback and outstanding recognition actions; recommend practical improvements to processes and donor experience.

5. Other Duties

• Undertake other stewardship duties assigned by the Senior Manager or management and provide agreed team support during peak periods.

Who We Are Looking For

• Bachelor’s degree.
• Previous experience in donor relations, donor stewardship or customer service/hospitality and event planning will be an advantage.
• Proactive, Self-starter, Resourceful and Creative with an eye for aesthetics.
• Strong organisational skills, attention to details and the ability to manage concurrent activities, vendors and deadlines.
• Possess excellent interpersonal communication skills and high social awareness.
• Demonstrated ability to work independently and as part of a collaborative team.
• Willingness to support occasional evening or weekend events when required.