Assistant Manager, Gift Stewardship and Reporting

Nanyang Technological University; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

The Nanyang Technological University, through the University Advancement Office, seeks an Assistant Manager, Gift Stewardship and Reporting to enhance donor relations and deliver accurate stewardship reports. This role focuses on providing transparent fund utilisation reporting and impactful donor communications.

You will monitor fund utilisation across faculties, prepare detailed impact reports, and manage donor data within the CRM, contributing to targeted engagement programs and strategic

Qualifications

• Bachelor's degree in any discipline.
• Understanding of philanthropy as it relates to higher education.
• Knowledge of donor relationship management best practices.
• Minimum of 7 years of progressive experience in higher education, philanthropic organisations, or similar large organisations.
• Demonstrated success in achieving strategic outcomes in a large, complex environment.
• Strong written and verbal communication skills for diverse audiences with gravitas.
• Proficiency in numerical analysis to derive insights for strategies and processes.
• Ability to innovate, handle ambiguity, and demonstrate cultural and ethical awareness in advancement work.

Responsibilities

• Monitor donor fund utilisation with faculties and ensure transparent reporting of fund impacts; develop processes for accurate monitoring.
• Prepare and deliver detailed impact reports, track donor data, and ensure accurate reporting of donor activities.
• Manage donor records within the CRM system and analyse engagement data to inform decisions and strategies.

Skills

Donor relationship management

Numerical analysis

Written and verbal communication

Ethical considerations in advancement

Education

Bachelor's Degree

Tools

CRM systems

Job description

Assistant Manager, Gift Stewardship and Reporting

The University Advancement Office (UAO) supports NTU’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, and corporations that result in goodwill and philanthropy towards education and research. Reporting to the Senior Assistant Director, Gift Stewardship and Reporting, the Assistant Manager, Gift Stewardship and Reporting is responsible for stewardship of donors, ensuring accurate and impactful reporting and driving targeted campaigns aimed at various donor segments. This role involves preparing detailed impact reports, working closely with other departments to enhance donor relationships and communication, and supporting donor engagement programs and activities.

Key Responsibilities

• Monitoring of Donor Fund Utilisation: Work with Faculties to ensure the allocation and administration of donor funds are used according to donor intentions and organizational priorities. Monitor the effectiveness of fund utilization and provide transparent reporting on fund impacts. Develop, implement and improve processes to aid accurate monitoring of these funds.
• Impact Reporting: Prepare and deliver detailed impact reports, track donor data, and ensure accurate reporting of donor activities. Ensure reports accurately reflect the outcomes and achievements resulting from their contributions and maintain high standards of reporting accuracy and integrity.
• Data Management and Analysis: Ensure the accuracy and confidentiality of donor records within the CRM system. Track and analyse donor engagement data to inform strategic decisions and maintain compliance with reporting standards.

Requirements / Qualifications

• A Bachelor's Degree in any discipline.
• Understanding of philanthropy as it relates to higher education.
• Knowledge of good donor relationship management.
• Minimum of 7 years of progressive experience preferably in higher education, philanthropic organisations, or a comparably complex organization.
• Demonstrated success in achieving strategic outcomes in a large and complex environment.
• Good written and verbal communication skills, with the ability to communicate to a wide range of audiences with gravitas.
• Proficiency in numerical analysis to derive insights that can improve strategies, policies and processes.
• Excellent ability to innovate and deal with ambiguity and organisational sensitivity with tact and diplomacy; to be opportunistic, responsive, resourceful, and resilient.
• Demonstrate a clear understanding and awareness of ethical considerations pertaining to advancement work, as well as an understanding and appreciation of cultural and intercultural sensitivities.

Application Process

We regret to inform that only shortlisted candidates will be notified.