Senior Assistant Manager, EdTech Solutions

Nanyang Technological University Singapore; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work arrangements

Comprehensive medical coverage

Staff development programs

Job summary

NTU Singapore is seeking a Senior Assistant Manager, Educational Technology Solutions to lead design and deployment of AI-driven educational tools across the university. You will collaborate with educators and technologists to deliver scalable, secure software and innovative learning experiences.

The role requires backend development proficiency, cloud deployment experience, and hands-on work with AI APIs and agent frameworks to transform teaching and learning outcomes. Hybrid work is supported.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a relevant technical discipline.
• 3+ years of backend software development in enterprise environments using Python or Java.
• Practical experience building applications with LLM APIs and prompt engineering.
• Hands-on experience with modern AI agent frameworks and cloud deployments.
• Ability to collaborate with educators, technologists and university leaders.

Responsibilities

• Design, test, and deploy enterprise-grade software and AI-driven educational tools.
• Build secure integrations between learning management systems and enterprise databases.
• Develop AI tools and manage AI agent frameworks for educational assistants and workflow automation.
• Engage stakeholders, provide technical guidance, and enable faculty and students.
• Maintain comprehensive system architecture documentation and support continuity.

Skills

Backend development

Python/Java

AI/LLM integration

Stakeholder engagement

Cloud & DevOps

CI/CD pipelines

Problem solving

Education

Bachelor’s degree in CS/SE/IT

Tools

Docker

Kubernetes

Terraform

LangGraph

Google ADK

Bedrock Agents

Job description

Shape the Future of Learning: Senior Assistant Manager, Educational Technology Solutions

About Nanyang Technological University (NTU)

Nanyang Technological University, Singapore (NTU Singapore) is a world‑class, research‑intensive public university dedicated to providing a transformative education, advancing research, and nurturing global leaders. Driven by innovation, excellence, and a commitment to positive global impact, NTU fosters an inclusive and vibrant ecosystem where cutting‑edge technology meets education.

At InsPIRE - Educational Services, we implements, integrates, and optimises our digital learning ecosystem to deliver a seamless, user‑centric and high‑impact teaching and learning experience. We lead the deployment, integration, and enhancement of next‑generation educational technologies and artificial intelligence (AI) solutions, ensuring world‑class learning outcomes for faculty and students alike.

The Opportunity

We are seeking a dynamic, forward‑thinking Senior Assistant Manager, EdTech Solutions to join our dedicated team. In this pivotal role, you will be at the forefront of educational technology innovation, designing and deploying enterprise AI applications that directly transform teaching and learning across the university.

Key Highlights of the Role

• Drive AI-Powered Innovation: Build and implement modern AI tools, smart agent frameworks, and enterprise educational applications that directly enhance student and faculty engagement.
• High-Impact Collaboration: Work closely with educators, technologists, and university leaders to solve complex educational challenges and transform digital learning paradigms.
• Modern Cloud & Systems Architecture: Architect, integrate, and manage scalable cloud applications on leading cloud infrastructure platforms.

Role & Responsibilities

Department: InsPIRE Educational Services

Location: Nanyang Technological University, Singapore (Main Campus)

Reporting To: Senior Assistant Director, Educational EdTech Solutions

As a Senior Assistant Manager, you will play a hands‑on role in software development, AI tool integration, and stakeholder empowerment.

Primary Duties

• Solution Delivery & Software Development: Design, test, and deploy enterprise‑grade software applications and AI‑driven educational tools using Python and Java to improve learning outcomes and engagement metrics.
• Systems Integration & Scalability: Build secure, reliable integrations between learning management platforms and enterprise databases to enable smooth data flow and seamless user experiences.
• AI Tool Development & Framework Management: Harness Large Language Model application programming interfaces (APIs) and modern AI agent frameworks to build intelligent educational assistants and workflow automations.
• Stakeholder Enablement & Engagement: Partner with academic units and operational teams to understand user needs, provide technical guidance, and empower faculty and students to maximize the value of new technologies.
• Technical Documentation & Support: Maintain standardized, high‑quality system architecture documentation to ensure smooth onboarding, efficient troubleshooting, and minimal system downtime.
• Technology Exploration: Continuously research, evaluate, and prototype emerging technologies in artificial intelligence, automation, and analytics to elevate educational service delivery.

Why Join NTU?

• Continuous Learning & Professional Growth: Access extensive learning and development opportunities, professional certification programs, and workshops to keep your technical skills sharp in fast‑evolving fields like AI and DevOps.
• Career Progression: Enjoy structured career development opportunities within a leading global university system.
• Staff Welfare & Hybrid Work Initiatives: Benefit from flexible work arrangements (including Work-From-Home options), comprehensive medical coverage, and regular university‑wide employee engagement and team‑building activities (CREW initiatives).
• Vibrant Campus Community: Experience a diverse, inclusive, and collaborative campus atmosphere equipped with world‑class facilities.

Must-Have Qualifications

Candidate Qualifications & Requirements

• Education: Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a relevant technical discipline.
• Software Engineering Experience: At least 3+ years of hands‑on backend software development experience using Python or Java in an enterprise environment.
• AI & Machine Learning Exposure: Practical experience building applications using Large Language Model (LLM) APIs (e.g., Gemini, OpenAI, Claude) and prompt engineering techniques.
• AI Agent Frameworks: Hands‑on experience working with modern AI agent frameworks (e.g., LangGraph, Google ADK, Bedrock Agents).
• Cloud & DevOps Skills: Practical experience deploying containerized applications (using Docker) on cloud platforms (AWS or GCP) with standard Continuous Integration / Continuous Deployment (CI/CD) pipelines.
• Core Competencies: Excellent problem‑solving skills, strong stakeholder engagement abilities, adaptable thinking, and high integrity.

Good-to-Have Skills (Preferred)

• Experience with Infrastructure-as-Code (IaC) tools such as Terraform.
• Familiarity with container orchestration using Kubernetes.
• Prior experience working within higher education or ed‑tech environments.

Hiring Institution: NTU