Senior Assistant Engineer - First Response Lead (Field)

Public Service Division; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Public Service Division, in Singapore, invites applications for an Assistant Engineer/Senior Assistant Engineer to join PUB’s frontline first response shift team. You will manage sewerage and sanitary feedback, coordinating hands-on site investigations and timely resolutions while upholding high stakeholder engagement and service quality.

You will assess site conditions, determine root causes, and implement resolution actions with appropriate escalation.

Qualifications

• Diploma in civil, mechanical or environmental engineering.
• Able to perform shift duties.
• Able to perform physically-demanding and hands-on field work within used water environment.
• Strong analytical and problem-solving skills with sound judgement and safety awareness while leading a small team in field operations.
• Good communication skills and able to engage with members of the public, contractors and other internal and external stakeholders.
• Possess a valid Class 3/3A driving license.

Responsibilities

• Lead and supervise a team to respond to and perform hands-on site investigations and resolutions of sewerage and sanitary feedback and incidents.
• Exercise sound judgement in the assessment of site conditions, identification of root causes, determination, and implementation of appropriate resolution actions.
• Engage with internal and external stakeholders to obtain case details and background, and report findings and progress updates.
• Record, monitor and track progress of case details and status, and coordinate with stakeholders to ensure cases are followed up and closed promptly.
• Review and verify job cards and work orders to ensure responses are documented and in accordance with contract requirements.
• Analyze feedback data, assess root causes and propose changes to enhance workflows and SOPs.
• Perform operations centre duties when required, including receiving and assessing feedback and deploying first response teams.

Education

Diploma in civil, mechanical or environmental engineering

Job description

Public Service Division, in Singapore, invites applications for an Assistant Engineer/Senior Assistant Engineer to join PUB’s frontline first response shift team. You will manage sewerage and sanitary feedback, coordinating hands-on site investigations and timely resolutions while upholding high stakeholder engagement and service quality.

You will assess site conditions, determine root causes, and implement resolution actions with appropriate escalation.