Lead Field Engineer, Water Reclamation – First Response

PUB, The National Water Agency; Singapore; On-site; SGD 45,000 - 73,000; Full time

Job summary

PUB, The National Water Agency, is seeking an Assistant Engineer/Senior Assistant Engineer to join the Water Reclamation (Network) Department. The role focuses on frontline first response for sewerage and sanitary feedback, ensuring timely resolution while upholding service standards.

You will lead a small team, perform hands-on site investigations, and work with internal and external stakeholders to ensure prompt and well-documented resolutions.

Qualifications

• Diploma in civil, mechanical or environmental engineering.
• Able to perform shift duties and physically demanding field work.
• Strong analytical and problem-solving abilities with safety awareness.

Responsibilities

• Lead and supervise a team to respond to and perform hands-on site investigations and resolutions of sewerage and sanitary feedback and incidents.
• Assess site conditions, identify root causes, determine and implement resolution actions, report and escalate as needed.
• Engage with internal and external stakeholders to obtain case details, report findings, provide progress updates and recommend follow-up actions.
• Record, monitor and track progress of cases and coordinate with stakeholders to ensure timely follow-ups and closures.
• Review job cards and work orders to ensure proper documentation and contract compliance.
• Analyze feedback data, identify root causes and propose workflow/SOP improvements.
• Perform operations centre duties, receive/assess feedback and deploy first response teams as required.

Skills

Analytical thinking

Communication skills

Leadership

Safety awareness

Education

Diploma in civil, mechanical or environmental engineering

Job description

PUB, The National Water Agency, is seeking an Assistant Engineer/Senior Assistant Engineer to join the Water Reclamation (Network) Department. The role focuses on frontline first response for sewerage and sanitary feedback, ensuring timely resolution while upholding service standards.

You will lead a small team, perform hands-on site investigations, and work with internal and external stakeholders to ensure prompt and well-documented resolutions.