Senior Assistant Director (Quality Assurance-Ops Policy), ECDA/PDS

Ministry Of Social And Family Development; Singapore; Presencial; SGD 120 000 - 160 000; Tempo integral

Resumo da oferta

Ministry Of Social And Family Development seeks an experienced officer to lead the QA team’s SPARK operations, translating policies into actionable requirements and processes. You will manage a small team and partner with ECDA, MSF, and preschool operators to uplift quality across the sector.

The role emphasizes strategic planning, data-informed reviews, and effective communication to support SPARK accreditation and the Quality Preschool 2030 agenda.

Qualificações

• 8+ years in strategic planning, policy development or process transformation.
• Experience in quality assurance or early childhood sector is an advantage.
• Ability to translate policy into operational requirements and processes.

Responsabilidades

• Lead development and implementation of operational policies and quality initiatives for SPARK.
• Align SPARK operations with ECDA’s Quality Preschool 2030 plan and feasibility of policies.
• Redesign work processes, including outsourcing validation functions, and build capability plans.
• Monitor accreditation progress and use data to inform reviews.
• Strengthen partnerships with preschool operators and communicate policy changes.

Conhecimentos

Strategic planning

Policy development

Operational policy

Quality assurance

Stakeholder management

Analytical thinking

Systems thinking

Effective communication

Collaboration

Descrição da oferta de emprego

What the role is:

The Early Childhood Development Agency (ECDA) serves as the regulatory and developmental authority for the early childhood sector in Singapore. The Professional Development and Standards (PDS) Division oversees frameworks and initiatives that support the training and professionaldevelopment of early childhood educators and leaders, including the implementation of national curriculum frameworks. The Division’s Quality Assurance (QA) team oversees the Singapore Preschool Accreditation Framework (SPARK), which recognises and supports preschools in improving teaching and learning, administration and management practices. Through SPARK, the Division partners the preschool sector to uplift and drive continuous quality improvement across the sector. We are looking for an experienced officer to lead the QA team’s operational policy and planning functions for SPARK. You will lead a small team to develop operational policies and strategies and translate them into operational requirements, systems and processes, while strengthening the integrity, effectiveness and sustainability of SPARK implementation.

What you will be working on:

• Lead the development, review and implementation of operational policies and quality improvement initiatives for the preschool sector.
• Work with policy and operational teams across ECDA and MSF to align operational strategies and implementation plans with ECDA’s Quality Preschool 2030 plan and ensure that policies are operationally feasible.
• Work with the SPARK Secretariat and operational teams to redesign work processes, including the outsourcing of selected validation functions, and develop capability-building plans for SPARK Officers.
• Conduct cross-divisional reviews on SPARK and licensing-related processes to further uplift preschool quality across the sector.
• Develop approaches to monitor SPARK accreditation and sector quality improvement progress, and use data and ground insights to inform operational reviews.
• Strengthen QA’s partnership model with preschool operators to engage, guide and support them in their SPARK accreditation and quality improvement journeys.
• Work with the Partnership Division to frame clear communications for preschool operators, parents and the public on the meaning and value of SPARK, and respond to complex implementation issues where required.
• Provide input and guidance to QA’s work planning, budget, procurement, finance and administrative matters where required.

What we are looking for:

• At least 8 years of relevant working experience in strategic planning, policy development, operational policy, service delivery and/or process transformation. Experience in qualityassurance or the early childhood sector would be an advantage.
• Strong strategic, analytical, critical and systems thinking skills, with the ability to take a broad perspective while remaining attentive to operational and ground considerations.
• Ability to translate policy intent into practical operational requirements, implementation plans,systems and processes.
• Good written and verbal communication skills, including the ability to guide the development of clear and effective communications for different audiences.
• Strong stakeholder management and interpersonal skills, with the ability to work effectively across teams and with preschool operators, vendors and other partners.
• Self-driven, meticulous and adaptable, with a collaborative mindset and openness to innovation and continuous improvement.

About Ministry Of Social And Family Development

Join Us at MSF for a Meaningful, People-Centric Career!At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.