Senior Apps Support Analyst — Wealth Data Platform

Citigroup Inc.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Citi is seeking an Applications Support Senior Analyst in Singapore to provide technical and business support for Citi applications, ensuring stability and efficiency in daily operations. The role emphasizes strong communication, analytical skills, and collaboration with technology teams to drive improvements.

The position requires 4–8 years in production support, experience with Hadoop-based platforms, and proficiency in scripting and scheduling tools.

Qualifications

• 4-8 years of strong Application production support experience in the financial industry.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.

Responsibilities

• Provide technical and business support for Citi applications, delivering quick resolutions and stabilizing operations.
• Maintain production systems running in daily operations.
• Manage and support application environments, focusing on stability and functionality against SLAs.
• Perform start-of-day checks and continuous monitoring; regional handover.
• Participate in application releases from development to production; post-implementation analysis.

Skills

Application support

Analytical skills

Communication skills

Leadership

Problem management

Education

Bachelor’s degree or equivalent

Tools

Autosys

CONTROL-M

Hadoop

Hive

Impala

Spark

Kafka

SQL

Python

Perl

Excel

Office

Job description

Citi is seeking an Applications Support Senior Analyst in Singapore to provide technical and business support for Citi applications, ensuring stability and efficiency in daily operations. The role emphasizes strong communication, analytical skills, and collaboration with technology teams to drive improvements.

The position requires 4–8 years in production support, experience with Hadoop-based platforms, and proficiency in scripting and scheduling tools.