Senior Applications Analyst & Incident Lead (Calypso)

GMP Technologies; Singapore; Vor Ort; SGD 120.000 - 180.000; Vollzeit

Zusammenfassung

GMP Technologies Singapore seeks an experienced Calypso specialist to manage back-office systems and drive continuous improvement. You will handle incident resolution, root-cause analysis, and cross-team coordination, ensuring timely updates to stakeholders and robust support for business users.

The role requires deep Calypso knowledge (v16) plus experience with MMSR and SWIFT. You will contribute to testing, documentation, and on-call rotations, including some weekend coverage.

Qualifikationen

• At least 7 years of hands-on Calypso experience in a back-office environment.
• Familiarity with Calypso version 16.
• Extensive Calypso Back Office components: Engines, Event Handling, Filters, Reporting Framework, Scheduled Tasks, Messaging and SWIFT, Transfers, SDIs, Accounting, Pricers, Workflow Configuration, Reconciliation Processes.
• Strong understanding of financial instruments and their trade lifecycles.
• Practical experience with regulatory reporting frameworks (e.g., MMSR).
• Willingness to participate in on-call rotation for night and weekend support.

Aufgaben

• Quickly resolve user-impacting incidents through thorough investigation and consistent communication throughout the incident lifecycle.
• Proactively identify workarounds and coordinate stakeholders during major incidents with timely updates to users and IT teams.
• Address user requests efficiently, escalating when necessary while maintaining ownership as the primary contact.
• Analyze Java code to identify issues and recommend improvements or modifications.
• Implement long-term solutions by root cause analysis and enhancements such as new features, automation, or improved documentation.
• Act as liaison between IT and stakeholders, collaborating with support engineers, end users, and other teams.
• Participate in testing or business analysis as needed.
• Adhere to Run processes and contribute to continuous improvement.

Kenntnisse

Calypso back-office

Incident management

Stakeholder coordination

On-call rotation

Tools

Calypso v16

SWIFT

MMSR regulatory

Jobbeschreibung

GMP Technologies Singapore seeks an experienced Calypso specialist to manage back-office systems and drive continuous improvement. You will handle incident resolution, root-cause analysis, and cross-team coordination, ensuring timely updates to stakeholders and robust support for business users.

The role requires deep Calypso knowledge (v16) plus experience with MMSR and SWIFT. You will contribute to testing, documentation, and on-call rotations, including some weekend coverage.