Senior Analyst – Broking

Willis Towers Watson Singapore; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Willis Towers Watson Singapore is seeking an Account Management professional to act as the main liaison for assigned clients, delivering brokered and serviced solutions across diverse industries. You will support renewal strategies, coordinate marketing submissions, and help analyze quotations and coverage terms to optimize risk transfer for multinational programs.

The role emphasizes building strong client and insurer relationships, ensuring accurate documentation, and contributing to client

Responsibilities

• Serve as a primary point of contact for assigned clients, ensuring effective delivery of broking and account servicing support.
• Support Account Directors in managing a portfolio of large and complex corporate accounts across various industry sectors.
• Assist in the preparation and execution of renewal and placement strategies to achieve optimal coverage and commercial outcomes for clients.
• Prepare and coordinate marketing submissions to insurers, ensuring accurate and complete presentation of client risk information.
• Analyze insurer quotations, coverage terms, conditions and pricing, and assist in preparing coverage comparisons and recommendations for clients.
• Review policy wordings, endorsements and contractual insurance requirements to ensure coverage adequacy and alignment with clients' risk management objectives.
• Identify potential coverage gaps, policy deficiencies and opportunities for enhanced risk transfer solutions.
• Coordinate placement activities with insurers and internal stakeholders to ensure timely policy issuance and accurate documentation.
• Support the delivery and administration of multinational and complex insurance programmes, including coordination with regional and global network offices where required.
• Participate in client stewardship meetings, renewal discussions and presentation preparations, contributing market intelligence and placement insights.
• Develop and maintain strong relationships with clients, insurers and internal stakeholders to facilitate efficient service delivery and successful placements.
• Manage insurer facility arrangements and support efforts to maximize business retention, growth opportunities and portfolio profitability.
• Monitor insurance market developments, underwriting trends and emerging risks, providing relevant insights to support client and business needs.
• Ensure policy administration, documentation, invoicing and broking system records are maintained accurately and in accordance with company standards.
• Ensure all activities are conducted in compliance with company policies, regulatory requirements, MAS guidelines and applicable governance standards.
• Support initiatives to improve operational efficiency, service quality and client experience.
• Undertake any other duties and responsibilities as assigned by management.

Job description

KeyScope(AccountManagement)

• Serve as a primary point of contact for assigned clients, ensuring effective delivery of broking and account servicing support.

• Support Account Directors in managing a portfolio of large and complex corporate accounts across various industry sectors.

• Assist in the preparation and execution of renewal and placement strategies to achieve optimal coverage and commercial outcomes for clients.

• Prepare and coordinate marketing submissions to insurers, ensuring accurate and complete presentation of client risk information.

• Analyze insurer quotations, coverage terms, conditions and pricing, and assist in preparing coverage comparisons and recommendations for clients.

• Review policy wordings, endorsements and contractual insurance requirements to ensure coverage adequacy and alignment with clients' risk management objectives.

• Identify potential coverage gaps, policy deficiencies and opportunities for enhanced risk transfer solutions.

• Coordinate placement activities with insurers and internal stakeholders to ensure timely policy issuance and accurate documentation.

• Support the delivery and administration of multinational and complex insurance programmes, including coordination with regional and global network offices where required.

• Participate in client stewardship meetings, renewal discussions and presentation preparations, contributing market intelligence and placement insights.

• Develop and maintain strong relationships with clients, insurers and internal stakeholders to facilitate efficient service delivery and successful placements.

• Manage insurer facility arrangements and support efforts to maximize business retention, growth opportunities and portfolio profitability.

• Monitor insurance market developments, underwriting trends and emerging risks, providing relevant insights to support client and business needs.

• Ensure policy administration, documentation, invoicing and broking system records are maintained accurately and in accordance with company standards.

• Ensure all activities are conducted in compliance with company policies, regulatory requirements, MAS guidelines and applicable governance standards.

• Support initiatives to improve operational efficiency, service quality and client experience.

• Undertake any other duties and responsibilities as assigned by management.