Senior Aircon Servicing Technician

PRISM+; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

PRISM+ is expanding our air conditioning servicing team in Singapore. We are seeking an experienced aircon technician to diagnose, repair and service residential and commercial units, with a focus on safety and quality workmanship.

You will guide junior technicians, keep precise records, and communicate clearly with customers. A Class 3 driving license and physical fitness are required; six-day work week and vehicle provided.

Qualifications

• At least 2 years of experience in an aircon technician role.
• Customer-facing with friendly and patient demeanor.
• Able to handle physical work.
• Proficient with basic mobile technology.
• Good communication skills.
• Singapore Class 3 driving license required.
• 6 days work week.

Responsibilities

• Perform advanced troubleshooting, diagnosis and repair of air-conditioning systems.
• Carry out servicing and chemical overhaul of air-conditioning systems as required.
• Diagnose recurring or complex air-conditioning issues and recommend repairs or replacements.
• Repair, replace and test faulty air-conditioning components to restore proper function.
• Advise customers on maintenance and servicing requirements.
• Ensure servicing and repairs are carried out safely and in accordance with company standards.
• Guide and provide technical support to junior technicians.
• Maintain accurate records of servicing, troubleshooting, repairs and parts replaced.
• Any other adhoc activities as assigned by the Company.

Skills

Customer facing

Communication skills

Troubleshooting

Driving license

Physical readiness

Job description

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

We are rapidly expanding our air con servicing and surveying team and we want you to build a career with us. If you have a valid Class 3 Driver's license, believe you are a friendly face and patient with customers and would like to develop technical skills - we would love to talk!

Responsibilities

• Perform advanced troubleshooting, diagnosis and repair of air-conditioning systems, including identifying electrical, mechanical and refrigeration-related faults.
• Conduct general servicing, maintenance and chemical overhaul of air-conditioning systems as required.
• Diagnose recurring or complex air-conditioning issues and recommend appropriate repair or replacement solutions.
• Carry out repair, replacement and testing of faulty air-conditioning components to ensure systems are restored to proper working condition.
• Advise customers on air-conditioning maintenance, repair requirements and suitable servicing solutions where necessary.
• Ensure all servicing and repair works are carried out safely, efficiently and in accordance with company standards and procedures.
• Guide and provide technical support to junior technicians where required.
• Maintain accurate records of servicing, troubleshooting, repairs and parts replaced.
• Any other adhoc activities as assigned by the Company.

Requirements

• At least 2 years of experience in a aircon technician related role
• Customer facing, friendly and patient personality
• Must be able to handle physical work due to job nature
• Able to use simple mobile technology
• Good communication skills
• Effective handling of fault / emergency repairs and customer complaints
• Singapore Class 3 driving license is a must (vehicle provided).
• 6 days’ work week