Senior AI Platform Rollout & Adoption Lead

dtcpay; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

dtcpay is seeking a Senior Forward Deployed Product Manager to lead AI-powered product rollouts from discovery to live use. You will map team workflows, determine what belongs in reusable skills or governed workflows, and configure agent-assisted processes across coding, debugging, and reporting.

You will own adoption, measure impact, coordinate with compliance, and translate friction into roadmap proposals. This is a hands-on product role focused on practical AI-enabled work.

Qualifications

• 6+ years in Product Management, Technical Product Management, Forward Deployed Product, Solutions Architecture, Operations Tooling, Internal Platforms, or AI Products.

Responsibilities

• Understand how teams work today: tools, data, recurring tasks, decisions, actions, handoffs, and operational risks.
• Decide what belongs in an individual harness, a reusable skill, a governed workflow, deterministic automation, or human review.
• Connect approved tools and data, and configure agent‑assisted work for coding, debugging, incident investigation, reconciliation, reporting, QA, document work, and releases.
• Define workflow inputs, outputs, evidence requirements, permissions, prompts, escalation paths, fallback behavior, and human approval points.
• Work with business and compliance owners to define Rules and Action Types, including ownership, risk level, approval requirements, and change history.
• Ensure that AI recommends or drafts, a named person makes the decision, and the platform executes only an approved and permitted action.
• Investigate incorrect answers, missing evidence, stale data, unsafe actions, and uncertain external execution results. Separate source‑data, configuration, workflow, AI, and platform issues.
• Drive adoption through real work, measure sustained usage and outcomes, and identify where users abandon the platform or return to existing tools.
• Turn recurring friction, missing connectors, weak context, approval gaps, and trust issues into PRDs, acceptance criteria, and roadmap proposals.
• Build rollout playbooks that help teams create skills, adopt workflows, and become increasingly self‑sufficient.

Skills

Product Management

AI Products

LLMs

SQL

APIs

Adoption

Communication

Cross-functional collaboration

Tools

APIs

Job description

dtcpay is seeking a Senior Forward Deployed Product Manager to lead AI-powered product rollouts from discovery to live use. You will map team workflows, determine what belongs in reusable skills or governed workflows, and configure agent-assisted processes across coding, debugging, and reporting.

You will own adoption, measure impact, coordinate with compliance, and translate friction into roadmap proposals. This is a hands-on product role focused on practical AI-enabled work.