Senior AI Ops & Error Handling Lead

IDC TECHNOLOGIES (SINGAPORE) PTE. LTD.

Singapore

Sur place

SGD 180 000 - 260 000

Plein temps

Il y a 8 jours

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Résumé du poste

IDC Technologies (Singapore) Pte. Ltd. is seeking a senior technical lead to drive design, implementation, and delivery across key workstreams: Generic Error Handling, Auto-Recovery & Dependency (AI Ops).

You will act as the technical authority, shaping solution architecture, engaging BANK clients, and guiding teams toward measurable business outcomes on tight timelines. The role requires hands-on leadership across architecture, integrations, and delivery management, with a focus on quality,

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Technology or related field.
  • 9–12 years of relevant experience in software development, system integration, or technical consulting.
  • Proven track record leading complex technical projects from design through production.
  • Strong expertise in at least one workstream area: Error Handling, AI Ops, or Feature Flags.
  • Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes, PCF).

Responsabilités

  • Lead end-to-end design and implementation of your assigned workstream solution.
  • Translate business requirements into scalable, maintainable technical architectures.
  • Design and implement integrations with BANK systems (API, Grafana, Cloud, monitoring tools).
  • Conduct technical reviews and ensure solution quality meets enterprise standards.
  • Troubleshoot complex issues across application layers, integrations, and cloud services.
  • Engage BANK stakeholders to gather requirements, propose solutions, and drive technical discussions.
  • Serve as trusted technical advisor, providing strategic recommendations to senior leadership.
  • Present solution designs, progress updates, and business value demonstrations.
  • Manage stakeholder expectations and ensure alignment across teams.
  • Own delivery of your workstream within scope, schedule, and budget.
  • Drive SIT/UAT activities, ensure solution quality, and support go-live and hypercare phases.
  • Identify and mitigate technical and delivery risks proactively.
  • Coordinate with other Lead Consultants to ensure cross-workstream integration.
  • Mentor Senior Consultants, Consultants, and Associate Consultants on best practices.
  • Provide technical guidance on implementation approaches and problem-solving.
  • Foster a culture of continuous learning and professional growth.
  • Contribute to reusable assets, frameworks, and internal capability building.

Connaissances

Error Handling
AI Ops
Feature Flags
Cloud Platforms
Containerization
Observability Tools
DevOps Practices
Certifications
Analytical Thinking
Communication

Formation

Bachelor's degree

Outils

Grafana
Splunk
AWS
Azure
GCP
Docker
Kubernetes
PCF
Prometheus
ELK stack

Description du poste

IDC Technologies (Singapore) Pte. Ltd. is seeking a senior technical lead to drive design, implementation, and delivery across key workstreams: Generic Error Handling, Auto-Recovery & Dependency (AI Ops).

You will act as the technical authority, shaping solution architecture, engaging BANK clients, and guiding teams toward measurable business outcomes on tight timelines. The role requires hands-on leadership across architecture, integrations, and delivery management, with a focus on quality,

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