AI Ops Lead: Error Handling & Reliability Architect

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS); Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

RiDiK, a subsidiary of CLPS, is hiring for a senior leadership role in Singapore. You will lead one of three critical workstreams—Generic Error Handling, Auto-Recovery & Dependency (AI Ops)—acting as the technical authority to drive architecture, engage BANK stakeholders, and guide teams to deliver within aggressive timelines.

You will own end-to-end design, drive deliveries, and mentor consultants while ensuring high-quality integrations with BANK systems, monitoring tools, and cloud services.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology or related field.
• 9-12 years of relevant experience in software development, system integration, or technical consulting.
• Proven track record leading complex technical projects from design through production.
• Strong expertise in at least one workstream area: Error Handling, AI Ops, Feature Flags.
• Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes, PCF).
• Strong analytical, problem-solving, and structured thinking capabilities.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to work independently, take ownership, and deliver under tight timelines.

Responsibilities

• Lead end-to-end design and implementation of your assigned workstream solution.
• Translate business requirements into scalable, maintainable technical architectures.
• Design and implement integrations with BANK systems (API, Grafana, Cloud, monitoring tools).
• Conduct technical reviews and ensure solution quality meets enterprise standards.
• Troubleshoot complex issues across application layers, integrations, and cloud services.
• Engage BANK stakeholders to gather requirements, propose solutions, and drive technical discussions.
• Present solution designs, progress updates, and business value demonstrations.
• Own delivery of your workstream within scope, schedule, and budget.
• Drive SIT/UAT activities, ensure solution quality, and support go-live and hypercare phases.
• Identify and mitigate technical and delivery risks proactively.
• Coordinate with other Lead Consultants to ensure cross-workstream integration.
• Mentor Senior Consultants, Consultants, and Associate Consultants on best practices.
• Provide technical guidance on implementation approaches and problem-solving.
• Foster a culture of continuous learning and professional growth.
• Contribute to reusable assets, frameworks, and internal capability building.

Skills

Technical leadership

Client engagement

Delivery management

Team development

Education

Bachelor's degree in Computer Science or related field

Tools

Grafana

Splunk

Docker

Kubernetes

PCF

Prometheus

ELK stack

Job description

RiDiK, a subsidiary of CLPS, is hiring for a senior leadership role in Singapore. You will lead one of three critical workstreams—Generic Error Handling, Auto-Recovery & Dependency (AI Ops)—acting as the technical authority to drive architecture, engage BANK stakeholders, and guide teams to deliver within aggressive timelines.

You will own end-to-end design, drive deliveries, and mentor consultants while ensuring high-quality integrations with BANK systems, monitoring tools, and cloud services.