Lead Consultant - AI Ops & Error Handling

avensys consulting pte. ltd.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Avensys Consulting Pte. Ltd. in Singapore seeks a Lead Consultant - AI Ops & Error Handling to drive design, implementation and delivery of a critical workstream.

You will act as the technical authority, leading solution architecture, client engagement, and team leadership to deliver measurable business outcomes within tight timelines. The role requires hands-on experience across error handling, AI Ops, feature flags, cloud platforms, and containerization.

Qualifications

• Bachelor's degree in CS/Engineering/IT or related field
• 9–12 years in software development, system integration, or technical consulting
• Proven track record leading complex technical projects end-to-end
• Expertise in at least one workstream: Error Handling, AI Ops or Feature Flags
• Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes)
• Excellent communication and stakeholder management

Responsibilities

• Lead end-to-end design and implementation of your workstream solution
• Translate requirements into scalable architectures and integrations with BANK systems
• Engage BANK stakeholders, present designs and progress, and advise leadership
• Own delivery within scope, schedule, and budget; drive SIT/UAT and go-live
• Mentor senior/associate consultants and contribute to reusable assets

Skills

Technical leadership

Cloud platforms

Docker Kubernetes

CI/CD pipelines

Observability tools

Stakeholder management

Education

Bachelor's degree in CS/Engineering/IT

Tools

Grafana

Splunk

Prometheus

ELK stack

AWS

Azure

GCP

Docker

Kubernetes

PCF

Job description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Lead Consultant - AI Ops & Error Handling.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description

Role Overview

Lead the design, implementation, and delivery of one of three critical workstreams: Generic Error Handling, Auto-Recovery & Dependency (AI Ops) You will serve as the technical authority for your workstream, driving solution architecture, client engagement, and team leadership to deliver measurable business outcomes within an aggressive timeline.

Key Responsibilities

Technical Leadership

• Lead end-to-end design and implementation of your assigned workstream solution
• Translate business requirements into scalable, maintainable technical architectures
• Design and implement integrations with BANK systems (API, Grafana, Cloud, monitoring tools)
• Conduct technical reviews and ensure solution quality meets enterprise standards
• Troubleshoot complex issues across application layers, integrations, and cloud services

Client Engagement & Consulting

• Engage BANK stakeholders to gather requirements, propose solutions, and drive technical discussions
• Serve as trusted technical advisor, providing strategic recommendations to senior leadership
• Present solution designs, progress updates, and business value demonstrations
• Manage stakeholder expectations and ensure alignment across teams

Delivery Management

• Own delivery of your workstream within scope, schedule, and budget
• Drive SIT/UAT activities, ensure solution quality, and support go-live and hypercare phases
• Identify and mitigate technical and delivery risks proactively
• Coordinate with other Lead Consultants to ensure cross-workstream integration

Team Development

• Mentor Senior Consultants, Consultants, and Associate Consultants on best practices
• Provide technical guidance on implementation approaches and problem-solving
• Foster a culture of continuous learning and professional growth
• Contribute to reusable assets, frameworks, and internal capability building

Requirements

Essential

• Bachelor's degree in Computer Science, Engineering, Information Technology or related field
• 9-12 years of relevant experience in software development, system integration, or technical consulting
• Proven track record leading complex technical projects from design through production
• Strong expertise in at least one workstream area:
• Error Handling: API design, error frameworks, observability tools (Grafana, Splunk)
• AI Ops: AI/ML platforms, automated incident response, monitoring and alerting systems
• Feature Flags: Code analysis tools, automated refactoring, CI/CD pipelines
• Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes, PCF)
• Strong analytical, problem-solving, and structured thinking capabilities
• Excellent communication, presentation, and stakeholder management skills
• Ability to work independently, take ownership, and deliver under tight timelines

Preferred

• Experience with financial services or banking systems
• Familiarity with BANK technology stack (API, MFE, backend systems)
• Knowledge of AI/ML tools and platforms (e.g., AWS SageMaker, Azure ML)
• Experience with observability tools (Grafana, Prometheus, ELK stack)
• Understanding of DevOps practices and CI/CD automation
• Certification in relevant technologies (AWS, Azure, Kubernetes, ITIL)

What You'll Deliver

• Fully functional solution for your workstream, deployed to production
• Technical architecture documentation and design specifications
• Integration with existing BANK systems and monitoring tools
• Knowledge transfer and training materials for BANK teams
• Measurable business outcomes (e.g., reduced incident escalations, improved error visibility)

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

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