Senior Administrator II (Program)

Sanmina; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Sanmina Singapore is seeking a detail-oriented Customer Liaison professional to manage customer orders and forecasts, ensuring alignment with business goals and on-time delivery. The role requires clear communication, MS Office proficiency, and experience in electronics manufacturing environments.

You will collaborate with cross-functional teams to resolve issues, support pricing updates, and handle documentation such as ECN and RMA, while contributing to Lean and LSS initiatives.

Qualifications

• Degree or diploma in any discipline.
• Proficient in MS Office.
• Able to present and communicate clearly.

Responsibilities

• Act as primary customer contact; manage orders and forecasts; track demand waterfall and ensure on-time delivery.
• Drive resolution of excess & obsolete material by negotiating with customers.
• Support pricing changes and AR monitoring; assist cost recovery.
• Manage ECN, RMA, and sales order updates.
• Coordinate with CFT to meet customer requirements and resolve issues.
• Assist audits and Lean / LSS programs.
• File correspondences between customers and plant.
• Draw up quotations for customers.
• Other duties as assigned.

Skills

Customer liaison

Communication

Cross-functional coordination

Education

Degree / Diploma in any discipline

Tools

MS Office

Job description

Description

Sanmina Corporation (Nasdaq: SANM) is a global powerhouse in integrated manufacturing solutions serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. We are a global engine providing the end-to-end manufacturing backbone for the world's most essential and innovative brands. Whether it's autonomous vehicles, life-saving medical tech, next-gen aerospace, or AI/cloud infrastructure - our integrated solutions don’t just meet standards—they redefine them.

Job Responsibilities

• Advanced Customer Liaison: Acting as a primary point of contact for customers, managing their orders and forecasts to ensure alignment with business goals. Tracking of Demand waterfall chart, monitor on customer pull and ensure on time delivery (OTD).
• Inventory Liability & Recovery: Driving the resolution of Excess & Obsolete (E&O) material issues by negotiating with customers to define material positioning and liability.
• Financial Health & AR: Support PPL / Manager on price changes and to implement new pricing per agreed timeline and timely pricing update to the system. Monitor on Accounts Receivable (AR) and ensure customer pay per due dates and cost recovery from customers on services rendered (eg, Overtime, PPV, etc)
• Documentation & Change Leadership: Managing technical records including Engineering Change Notice (ECN), Return Material Authorizations (RMA), and sales order updates.
• Cross-functional Coordination: Collaborating with Customer Focus Team (CFT) to meet customer requirements and resolve technical issues.
• Support internal and external audits.
• Participate in Lean and LSS program
• General filing of correspondences between customers and plant.
• Draw up quotations to customers.
• Other duties as assigned.

Job Requirements

• Degree / Diploma in any discipline or equivalent.
• Proficient in MS office applications.
• Able to present and communicate clearly
• Experience in Electronics Manufacturing industry or in a related field is preferred