Senior Account Manager, Demand - SEA

Liftoff Mobile; Singapore; Hybrid; SGD 90,000 - 180,000; Full time

Job summary

Liftoff, a leading AI-powered performance marketing platform, seeks a Senior Account Manager for APAC to manage key client relationships in SEA. The role focusses on revenue expansion, executive alignment, and strategic roadmap discussions with top clients.

Based in Singapore, it offers cross-functional collaboration with Analytics, Creative, Product, and Operations teams. The ideal candidate will bring 5+ years in customer success or sales, strong communication and negotiation skills, and

Qualifications

• 5 years of experience in customer success, account management, or sales
• Experience managing revenue quota and driving growth
• Business proficiency in Mandarin Chinese and English for cross-functional collaboration

Responsibilities

• Identify and pursue new partnership opportunities to grow Liftoff's footprint across SEA
• Lead prospecting to acquire and grow new Liftoff customers with strong sales skills
• Scale accounts from 0 to 1 and manage a portfolio of mobile advertisers in SEA
• Collaborate with Analytics, Creative, Product, and Operations to deliver campaign optimization
• Develop and execute strategic account plans aligning customer objectives with Liftoff capabilities
• Forecast revenue and maintain a healthy pipeline of existing and prospective clients
• Build relationships with mid-level to senior stakeholders, including executive briefings
• Provide guidance on adtech and digital performance strategies to meet client goals

Skills

Account management

Sales

Communication

Negotiation

Strategic thinking

Education

Bachelor's degree or equivalent

Tools

Tableau

Looker

Salesforce

Job description

Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.

Liftoff's solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

About this team:

As a Senior Account Manager on the APAC Demand Team, you'll be responsible for managing some of the region's key customer relationships specially in the SEA Region. You will deliver outstanding, industry-leading client service to mid to senior level POCs, ensuring client happiness as determined by peer & client feedback. This role goes beyond day-to-day account management. The Senior Account Manager will serve as a senior growth partner to our top clients - owning revenue expansion, executive alignment, strategic roadmap discussions, and long-term partnership development.

This is a position based in Singapore, reporting directly to Manager, Pan-APAC

Responsibilities

• Identify and act on new partnership opportunities to grow our footprint across SEA.
  • Leads prospecting, acquire and grow new to Liftoff customers with natural sales skills
  • Able to scale account from 0 to 1
  • Manage a portfolio of mobile advertisers in Korea-owning campaign launches, defining strategies, upselling, and aligning internal resources to deliver business outcomes.
• Manage a portfolio of mobile advertisers, launching their campaigns, defining their strategies, upselling, and aligning internal resources to execute their goals
• Partner with cross-functional teams (Analytics, Creative, Product, and Operations) to deliver best-in-class support and campaign optimization, facilitating growth across internal and external objectives
• Develop and execute strategic account plans that align the customer's business objectives with the company's product / service capabilities.
• Demonstrate fluency in analyzing and leveraging complex datasets to drive account growth and performance improvements.
• Forecast revenue and manage a healthy pipeline of both existing and prospective clients
• Build strong relationships with mid level POCs to senior director levels; Introductory relationships with higher level stakeholders
• Strong level of understanding of adtech and digital performance ecosystem; consulting clients on the right strategy to meet their goals.

Requirements

• Bachelor's degree or equivalent work experience.
• 5 years of experience with at least 3-5 years of experience in customer success, account management, or sales - preferably in ad tech, mobile marketing, gaming, e-commerce, or digital consulting.
• Proven track record of managing a revenue quota and delivering against performance goals.
• Experience driving both upsell and new business conversations, with a focus on long-term value.
• Organization and project management skills, strong commercial sense and negotiation skills.
• Creative solution-seeking skills
• Leadcross-team collaboration and project management to meet clients' requests and drive revenue impact.
• Comprehensive understanding of the mobile app and/or digital media ecosystem
• Strong analytical mindset - comfortable working with data, extracting insights, and building client-facing narratives. Experience with enterprise level tools such as Tableau, Looker, Salesforce are a plus.
• Entrepreneurial, self-motivated, and excited to work in a high-growth, fast-paced environment.
• Willingness to travel internationally up to 25% for client meetings
• Excellent communication and presentation skills – able to craft and deliver compelling executive briefings and account reviews. Ability to present complex ideas clearly and persuasively.
• Business proficiency in Mandarin Chinese in order to service Chinese-speaking customers and business proficiency in English for internal cross-functional collaboration.
• Nice to have: business proficiency in Vietnamese for supporting the Vietnam region.

Location:

This role is hybrid, with 1-3 days/week in our Singapore office.

Travel Expectations:

We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.

Compensation

Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.

Liftoff offers a fast-paced, collaborative, and innovative work environment where employees are empowered to grow and make an impact. We're shaping the future of the mobile app ecosystem-join us and help accelerate what's next.

Liftoff's compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance. We benchmark compensation based on role, level, and location to ensure fairness and market alignment. Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.

Liftoff is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, ethnicity, national origin, age, marital status, disability, sexual orientation, gender identity, religion, veteran status, or any other characteristic protected by applicable law.

Agency and Third Party Recruiter Notice:

Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by the Liftoff Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.