Security Systems Team Lead: Client-Focused Maintenance

ADEMCO SECURITY GROUP; Singapore; On-site; SGD 47,000 - 67,000; Full time

Job summary

ADEMCO SECURITY GROUP in Singapore seeks a service team lead to guide 8-12 technical staff in maintaining and troubleshooting security systems (CCTV, Access Control, IDS) at client sites. You will oversee service workflow, liaise with client representatives, and develop service plans, resource loading, milestones, and metrics to ensure timely delivery.

The role requires a diploma and hands-on security system experience, strong problem solving, and excellent communication to manage day-to-day

Qualifications

• Min Nitec diploma in Electrical/Electronic Engineering and 3+ years in security/maintenance.
• Hands-on in Integrated Security Management, Card Access Control (EACS), IDS and CCTV.
• Strong communication, problem solving and customer service orientation.

Responsibilities

• Lead a team of 8-12 technicians on service and maintenance of security systems.
• Oversee end-to-end service workflow and frontline client communications.
• Develop service plans, resource loading and milestone tracking.
• Ensure timely delivery and high client satisfaction.

Skills

Problem solving

Communication

Team player

Customer service

Adaptability

Education

Nitec diploma in Electrical/Electronic Engineering

Tools

IDS

CCTV

EACS

Access control

Job description

ADEMCO SECURITY GROUP in Singapore seeks a service team lead to guide 8-12 technical staff in maintaining and troubleshooting security systems (CCTV, Access Control, IDS) at client sites. You will oversee service workflow, liaise with client representatives, and develop service plans, resource loading, milestones, and metrics to ensure timely delivery.

The role requires a diploma and hands-on security system experience, strong problem solving, and excellent communication to manage day-to-day