Sea Freight Operations & Customer Care Specialist

WECRUIT PTE. LTD.; Singapore; On-site; SGD 35,000 - 52,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking a Freight Forwarding Operations Specialist to manage sea freight shipments. You'll act as the primary contact for customers, ensuring smooth operations of import and export processes.

The ideal candidate has around 2 years of experience in freight forwarding and a diploma in Logistics or Supply Chain. Responsibilities include coordinating shipments, handling customs clearance, and ensuring all documentation is accurate and compliant.

Qualifications

• Around 2 years of experience in freight forwarding operations.
• Strong understanding of shipping documentation and customs clearance.

Responsibilities

• Act as the primary point of contact for customers regarding sea freight shipments.
• Coordinate import, export, and cross-trade shipments based on customer requirements.
• Manage end-to-end shipment operations including booking and documentation.
• Handle import and export customs clearance processes.

Skills

Customer Service

Freight Forwarding Operations

Documentation Accuracy

Regulatory Compliance

Education

GCE 'O' Level or Diploma in Logistics/Supply Chain/Business

Job description

WECRUIT PTE. LTD. in Singapore is seeking a Freight Forwarding Operations Specialist to manage sea freight shipments. You'll act as the primary contact for customers, ensuring smooth operations of import and export processes.

The ideal candidate has around 2 years of experience in freight forwarding and a diploma in Logistics or Supply Chain. Responsibilities include coordinating shipments, handling customs clearance, and ensuring all documentation is accurate and compliant.